Bailee Sterrett
Farmington
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista
Boba Cucue
Farmington, NM
05.2024 - 09.2024
- Prepared and served a variety of beverages according to customer specifications.
- Maintained cleanliness and organization of workstations and customer areas.
- Operated espresso machines, blenders, and other equipment efficiently.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new staff on beverage preparation and service protocols.
- Monitored inventory levels and assisted in restocking supplies as needed.
- Implemented suggestions for improving workflow and enhancing customer experience.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Team Member
Fly High Trampoline Park
Farmington, NM
11.2023 - 03.2024
- Assisted guests in trampoline park activities, ensuring safety and enjoyment during sessions.
- Maintained cleanliness and organization of play areas, contributing to a positive guest experience.
- Monitored equipment usage and reported maintenance needs to ensure optimal functioning.
- Engaged with customers to provide information about park rules and safety protocols.
- Resolved guest inquiries and concerns promptly, fostering a welcoming environment for all visitors.
- Learned all required tasks quickly to maximize performance.
Education
General Education - Liberal Arts And Sciences
San Juan College
Farmington, NM05-2026
High School Diploma -
Farmington Highschool
Farmington, NM05-2026
Skills
- Inventory management
- Food service
- Coffee experience
- Food safety
- POS
- Customer service
- Barista experience
- Serving
- Time management
- Friendly and outgoing
- Problem-solving
- Cash handling
- Cleanliness
Accomplishments
Working jobs while also focusing on school
Becoming a shift lead at Boba Cucue
Accepted into New Mexico Tech
Certification
- General education certificate
- May 2026 to Present
Languages
English
Full Professional
Timeline
Barista
Boba Cucue
05.2024 - 09.2024
Team Member
Fly High Trampoline Park
11.2023 - 03.2024
General Education - Liberal Arts And Sciences
San Juan College
High School Diploma -
Farmington Highschool