Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bailey Boodt

Grand Rapids,MI

Summary

I am a flexible professional offering extensive history of excellent customer service. Versed in relevant regulations with dedication to ethical practices. Multitasking, and time management abilities are a strong skill of mine. I am devoted to giving every customer a positive and memorable experience. I am well versed in fast-paced environments and adaptable to last-minute changes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
Grand Rapids, MI
11.2021 - Current
  • Received payment from customers and processed credit card transactions when necessary.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Restocked shelves with new supplies of medications as needed.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Organized work areas so that everything was easily accessible when needed.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Supported pharmacy operations by answering phone calls and directing questions appropriately.
  • Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.

Private Nanny

Private Families
Grand Rapids, MI
08.2018 - 06.2022
  • Monitored behavior of the children to enforce appropriate conduct standards set by parents.
  • Responded quickly in emergency situations using sound judgment and problem solving skills.
  • Planned age-appropriate educational activities designed to promote learning and development.
  • Maintained a safe, healthy and nurturing environment for the children in their home.
  • Assisted with homework, tutoring and school projects as needed.
  • Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
  • Administered medication according to parental instructions.
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
  • Transported the children safely to appointments, social engagements or recreational activities.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.

Daycare Teacher

Tutortime
Grand Rapids, MI
02.2021 - 11.2021
  • Encouraged creativity through art projects and storytelling.
  • Implemented behavior management strategies to encourage appropriate behaviors in the classroom setting.
  • Supervised children during meal times, playtime, and other activities.
  • Utilized positive reinforcement techniques to promote desired behavior in children.
  • Conducted assessments of student performance and progress.
  • Collaborated with colleagues to brainstorm ideas for classroom activities.
  • Administered medication according to parental needs or doctors orders.
  • Managed record keeping duties such as attendance records and daily reports of individual child activities.
  • Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
  • Developed lesson plans and activities to engage children in learning.
  • Prepared educational materials and resources that support curriculum objectives.
  • Assisted with toilet training and diaper changing when necessary.
  • Supported children's emotional and social development by adapting communication tactics for differing needs.

Cashier

FreshThyme Farmers Market
Grand Rapids, MI
10.2019 - 07.2021
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer inquiries regarding store policies and procedures.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Performed other duties as assigned by management.

Cashier

Woodys Cone Stop
Grand Rapids, MI
04.2016 - 08.2018
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Resolved customer complaints in a polite manner according to company policy.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Performed opening and closing duties such as restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Assisted with inventory control procedures such as counting stock items and ordering new supplies when necessary.
  • Trained new employees on proper food handling techniques and customer service standards.
  • Assisted in training new staff members on company policies and procedures.
  • Completed end-of-day duties by balancing payments and receipts in cash register.

Education

High School Diploma -

East Kentwood High School
Grand Rapids, MI
05-2018

Some College (No Degree) - Elementary Education

Grand Rapids Community College
Grand Rapids, MI

Skills

  • Insurance Billing
  • Team Collaboration
  • Problem-solving skills
  • Ordering and stocking medications
  • Point of sale systems proficiency
  • Prescription Filling
  • Drug Inventory Management
  • Billing support
  • proficient computer skills

Certification

  • PTCB Certified
  • Michigan Pharmacy Technician License

Timeline

Pharmacy Technician

Walgreens
11.2021 - Current

Daycare Teacher

Tutortime
02.2021 - 11.2021

Cashier

FreshThyme Farmers Market
10.2019 - 07.2021

Private Nanny

Private Families
08.2018 - 06.2022

Cashier

Woodys Cone Stop
04.2016 - 08.2018

High School Diploma -

East Kentwood High School

Some College (No Degree) - Elementary Education

Grand Rapids Community College

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Bailey Boodt