Dedicated healthcare worker with a strong desire to improve patient care and meet the needs of patients with an increased level of care. With 3 years of professional experience in healthcare, and over a decade of exposure to skilled nursing, my passion for healthcare is very dedicated. Hard working and persistent performer, always utilizing new and innovative techniques to increase performance. With a great ability to build and maintain a positive rapport with partnered hospitals, working with people is one of my best talents. Focused, goal oriented, and a team player. A very open minded individual who enjoys exploring opportunities to meet the overall goals of the company, as well as reaching personal goals within my role.
Overview
5
5
years of professional experience
Work History
Admissions Director
Valley View Skilled Nursing And Rehab
01.2023 - Current
Increased admissions rates by implementing targeted marketing strategies and outreach efforts.
Developed and maintained strong relationships with feeder hospitals, leading to increased referrals from top hospitals.
Conduct on-sites visits at hospitals for further considerations of high acuity patients and to meet with case managers to discuss patient care needs
Initiate start-to-finish insurance authorizations for new and returning patients from the hospital
Proficient understanding of insurance coverages, reimbursements, insurance benefits auditing, and eligibility verification through Approved Admissions and Provider One
Review incoming referrals from a wide network of hospitals for patients needing in-patient skilled nursing and long term care services
Helped develop new relationships with hospitals where referral traffic could increase by establishing a good and consistent rapport with hospital case managers
Conducted tours of the facility with new prospect patients and their family members who are considering Valley View for a skilled and/or long term care admission
Consistently auditing received referrals to observe any trends with a rise or fall in referral traffic and develop new and creative ways to increase traffic of referrals
Trained use of following EMR systems: Epic, GERHIMED, Point Click Care
Experienced with Microsoft products including Word and Excel
CPR certified
Medical Staffing Coordinator
Daiya Healthcare
06.2020 - 12.2022
Increased medical provider productivity by assisting with administrative tasks to lighten provider work load
Created provider daily schedules based on patient acuity and need for follow ups
Enter new patient demographic information within EMR system: GERHIMED
Direct patient care through means of assisting with telemedicine visits, collecting vital signs, performing physical exams for telemedicine providers, and advocating their needs appropriately and timely
Interviewed new candidates for the staffing coordinator position and provided training for new onboarding employees
Conducted yearly reviews with other staffing coordinators
Traveled to provide coverage as needed
Scribe medical progress notes for providers whom I was present with during their visits with patients
Proficient knowledge of medication indications, diagnosis terminology, and medical terminology
Well trained to deescalate high stress situations regarding patients with mental health needs
Associate
Costco
03.2019 - 06.2021
Represented company values through providing excellent customer service and always ensuring customer needs are being satisfied
Restocked inventory
Money handling
Helped customers find their desired items
Food safety certified
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Increased product sales through means of direct advertisement to customers and inviting customers to observe product information
Education
Associate of Arts - Pre-Nursing
Green River College
Auburn, WA
01.2025
Skills
Able to develop strategies to increase facility admissions
Sales experience
Office Management
Passionate for patient care and healthcare
Excellent written and verbal communication skills
Sophisticated ability to build new relationships and maintain a positive rapport
Responds timely
Create new and creative ways to increase above-satisfactory results
High drive to succeed and meet new goals as well as maintain current goals
Positive outlook to opportunities where new ideas can be implemented to increase current level of success
Accomplishments
Increased overall facility census from 75 to 95 patients within 30 days- over a 25% total increase
Was able to achieve a medication carve-out for a patient, saving the facility over $2000
Received employee of the month at Daiya Healthcare for excellent patient advocacy and bedside manner
Recipient of the long term care scholarship for students working in long term care in 2023
Languages
Spanish
Professional Working
Timeline
Admissions Director
Valley View Skilled Nursing And Rehab
01.2023 - Current
Medical Staffing Coordinator
Daiya Healthcare
06.2020 - 12.2022
Associate
Costco
03.2019 - 06.2021
Associate of Arts - Pre-Nursing
Green River College
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