Morgan E. Hanus
Worcester
Summary
Dedicated professional with a strong commitment to improving patient quality of life through compassionate care. Aspiring Nurse Practitioner with developed communication and organizational skills, honed through diverse work experiences. Proven ability to enhance attention to detail and foster interprofessional collaboration. Eager to contribute to a dynamic healthcare team while pursuing growth in the medical field.
Overview
4
4
years of professional experience
Work History
Admissions Director
Blackstone Valley Health and Rehabilitation
Whitinsville
09.2025 - Current
- Evaluate incoming referrals for short-term, long-term care and secure memory care.
- Maintained open lines of communication with patients, families, and case managers to improve service delivery.
Streamlined communication processes among patients, families, and case managers for effective collaboration.
Engaged with patients, families, and case managers to ensure understanding of care options. - Checked insurance benefits for all incoming referrals.
- Submit and secure prior authorizations for skilled level of care.
- Marketing organization to community for skilled nursing care awareness
- Enter all patient information and insurance verification into EMR system
- Communicate updates to team through group emails regarding new admissions or bed hold returns.
- Collaborate with Social Work and Case Management to facilitate seamless transitions from hospital to facility.
Medical Administrative Sr. Secretary Orthopedics
Umass Memorial Hospital
Worcester
10.2023 - 09.2025
- Submitted and obtained prior authorization for outpatient pain management, rehabilitation procedures, and advanced imaging (CT, MRI).
- Collaborated with case managers and utilization review departments to coordinate care for workers' compensation patients.
- Scheduled Peer to Peer discussions for providers with insurance companies to facilitate approvals.
- Translated clinicians' orders into corresponding CPT codes based on a comprehensive understanding of current procedural terminology.
- Correlated ICD-10 codes with various diagnoses to ensure accurate coding practices.
- Organized appointment schedules, optimizing timelines for provider practice efficiency.
- Served as primary communication point for all patient inquiries, managing phone calls and messages professionally.
- Oversaw provider scheduling and time off requests, ensuring adequate coverage for uninterrupted operations.
Hospitality Aide
Blackstone Valley Health and Rehabilitation
Whitinsville
12.2021 - 12.2024
- Delivered exceptional customer service to residents through prompt response to call lights and provision of refreshments as needed.
Administrative Assistant
Blackstone Valley Health and Rehabilitation
Whitinsville
12.2021 - 12.2024
- Managed incoming phone calls and directed calls to appropriate departments.
- Oversaw staff check-ins and directed teams to appropriate units.
- Oversaw and approved check-in procedures for family members and visitors.
- Supported operations during emergency situations.
- Evaluated, documented, and logged Covid-19 Binax Results.
- Delivered mail promptly upon arrival at facility.
Admissions Assistant
Blackstone Valley Health and Rehabilitation
Whitinsville
12.2021 - 12.2024
- Processed referrals, confirmed insurance, and entered demographic information alongside emergency contacts via Point Click Care (PCC).
- Evaluated clinical documents for incoming referrals.
Policies and Procedures
Blackstone Valley Health and Rehabilitation
Whitinsville
12.2021 - 12.2024
- Drafted and revised company policies and procedures under supervision of Chief Nursing Officer using Microsoft Word and converting files to PDF.
- Collaborated with Nursing staff through email to ensure precise policy amendments.
- Uploaded essential documentation to shared drive linked to all company buildings.
Education
Bachelor of Science - Biology
Bloomfield College
Bloomfield, NJ12.2023
Skills
- Microsoft Office Suite
- Time management
- Office administration
- Record keeping
- Written and oral communication
- Epic Systems proficiency
- Insurance portal navigation
- EMR documentation
- Referral processing
- Client relationship management
- Team collaboration
- Admissions management
- CPT coding expertise
- Prior authorization processes
- Healthcare marketing strategies
- Appointment scheduling
Activities
- Coached softball camps for Bloomfield College softball, 01/01/19, 12/31/23
- Coached Blackstone Valley Venom Softball 14u girls, 01/01/21, 12/31/22
- Fundraising at MetLife stadium NY Giants and Jets football games, 09/01/21, 12/31/23
- Fundraising at Rutgers University Men's Football and Basketball games, 09/01/21, 12/31/23
- Coached New England Pride Softball 14u girls, 08/01/24-08/01/25
- Coached C&C Seminoles Softball 12u & 14u girls, 08/01/25-Present
Timeline
Admissions Director
Blackstone Valley Health and Rehabilitation
09.2025 - Current
Medical Administrative Sr. Secretary Orthopedics
Umass Memorial Hospital
10.2023 - 09.2025
Hospitality Aide
Blackstone Valley Health and Rehabilitation
12.2021 - 12.2024
Administrative Assistant
Blackstone Valley Health and Rehabilitation
12.2021 - 12.2024
Admissions Assistant
Blackstone Valley Health and Rehabilitation
12.2021 - 12.2024
Policies and Procedures
Blackstone Valley Health and Rehabilitation
12.2021 - 12.2024
Bachelor of Science - Biology
Bloomfield College