Summary
Overview
Work History
Education
Skills
Accomplishments
Taekwondo
Timeline
Generic

Bailey Dulin

Charlotte,North Carolina

Summary

Dynamic individual with a proven track record at Books-A-Million, excelling in customer service and cash handling. Demonstrated ability to mentor new staff and enhance team performance, coupled with expertise in fostering customer engagement and relationship building. Skilled in computer usage and adept at driving sales targets through effective collaboration and attention to detail.

Overview

8
8
years of professional experience

Work History

Cashier

Books-A-Million
12.2023 - Current
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Seasonal Associate Cashier

UPS
10.2021 - 12.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with accuracy.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases and locate items.

Martial Arts Instructor

Carolina Kicks Taekwondo
01.2017 - 05.2021
  • Provided feedback and corrections to improve students' skills and techniques.
  • Instructed on proper breathing techniques, stances, and forms.
  • Served as a mentor for aspiring martial artists seeking guidance on personal growth within the practice of their chosen disciplines.
  • Fostered a positive learning environment by promoting respect, self-discipline, and teamwork among students.
  • Collaborated with fellow instructors on curriculum development and instructional strategies to ensure consistent high-quality instruction across all classes.
  • Taught both core principles and fighting techniques to students of all levels.

Education

High School Diploma -

Liberty University Online Academy
Lynchburg, VA
06.2025

Skills

  • Customer Service
  • Attention to Detail
  • Computer Skills
  • Cash Handling
  • Customer Engagement
  • Relationship Building
  • Shipment Processing

Accomplishments

Within my first week on the job I successfully overcame the store record on Membership sales exceeding all expectations despite the doubt of my experience in the field.

Taekwondo

I have been practicing Taekwondo ever since I was nine. It started as a small interest and got bigger the more I advanced in ranks. After about 9 years of practice and commitment I am now a 3rd degree black belt. I started to compete in tournaments locally and got very invested into the fighting side of the art. I now go around the country and the world competing at Olympic level events against the best athletes in the world. This sport has taught me how valuable discipline and respect is in not only the sport but in the real world as well.

Timeline

Cashier

Books-A-Million
12.2023 - Current

Seasonal Associate Cashier

UPS
10.2021 - 12.2023

Martial Arts Instructor

Carolina Kicks Taekwondo
01.2017 - 05.2021

High School Diploma -

Liberty University Online Academy
Bailey Dulin