Bailey Everett
Oxford,AR
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
13
13
years of professional experience
Work History
Insurance Agent
North Central Insurance
01.2014 - 10.2023
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Quoted and sold insurance policies for businesses, individuals, and families.
- Cooperated with underwriters and adjusters from Insurance carriers.
- Advised customers on how best to insure their property on a budget.
- Daily used critical thinking skills to find solutions for customer-specific problems.
- Balanced daily deposits and managed accounts with insurance carriers.
Owner/Operator
Townsend BBQ
05.2013 - 01.2014
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Balanced daily deposits and managed accounts.
- Employee Scheduling.
- Employee Hiring and Firing.
- Product Ordering.
- Trained and motivated employees to perform daily business functions.
- Reconciled daily sales and financial reports in QuickBooks.
Owner/Operator
Pizza Inn
01.2011 - 05.2013
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Trained and motivated employees to perform daily business functions.
- Employee Scheduling.
- Employee Hiring and Firing.
- Reconciled daily sales and financial reports in QuickBooks.
Education
High School Diploma -
Melbourne High School
Melbourne, AR05.2008
Skills
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Quotes and sales
- Client needs analysis
- Account Management
- Policy writing
- Policy Renewals
Timeline
Insurance Agent
North Central Insurance
01.2014 - 10.2023
Owner/Operator
Townsend BBQ
05.2013 - 01.2014
Owner/Operator
Pizza Inn
01.2011 - 05.2013
High School Diploma -
Melbourne High School
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