Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Bailey Gvillo

Bunker Hill,IL

Summary

Skilled in food and beverage pairings and hospitality service expertise, I elevated customer satisfaction at previous establishments by crafting high-quality cocktails and fostering loyal clientele through outstanding service. Demonstrated multitasking prowess and team collaboration ensured efficient workflow and exceptional guest experiences, showcasing my ability to thrive in high-volume settings.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server/ Cocktail Waitress

Backwater Jacks
04.2024 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender

3rd Chute Bar and Grill II
08.2019 - 04.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Bartender

Roper’s Regal Beagle
09.2017 - 04.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

Education

Associates - Nursing

Lewis And Clark Community College
Godfrey, IL

Skills

Food station setup

Certification

Bassett food and alcohol handlers

Timeline

Server/ Cocktail Waitress

Backwater Jacks
04.2024 - 09.2024

Bartender

3rd Chute Bar and Grill II
08.2019 - 04.2024

Bartender

Roper’s Regal Beagle
09.2017 - 04.2019

Associates - Nursing

Lewis And Clark Community College

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Bailey Gvillo