Bailey Haag
HUMBLE
Summary
Self-motivated Guest Services Professional experienced in delivering exceptional customer relations and problem-solving. Maintained positive atmosphere through effective communication and attention to detail. Adapted to diverse situations while providing solutions to visitor requests.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Front Desk Receptionist
Spice wood dermatology
Austin
01.2026 - 07.2026
- Greeted visitors and directed them to appropriate personnel.
- Managed incoming calls and routed them to relevant departments.
- Scheduled appointments and maintained the front desk calendar.
- Handled mail distribution and organized office supplies inventory.
- Assisted with administrative tasks, including filing and data entry.
- Maintained a clean and welcoming reception area for guests.
- Coordinated with security to ensure visitor check-in procedures were followed.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Cheer coach and front desk
Courage cheer and dance
HUMBLE
05.2022 - 08.2025
- Developed engaging cheer routines for competitive teams at Courage Cheer and Dance.
- Trained athletes on cheerleading techniques and performance skills during practice sessions.
- Coordinated schedules for team practices, events, and competitions to ensure participation.
- Conducted safety workshops to educate athletes on injury prevention and proper techniques.
- Evaluated athlete performance and provided constructive feedback to enhance skills.
- Tracked progress of each squad member and provided feedback when necessary.
- Ensured compliance with safety regulations including proper warm-up exercises before practices or performances.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Education
Bachelor of Science - Nursing
Texas State University
San Marcos, TX 07.2026 - 07.2026
Liberty Hill High School
Libert Hill , TXSkills
- Customer service
- Call routing
- Data entry
- ECW and Microsoft Office
- Issue handling
- Multitasking and organization
- Team collaboration
- Telephone etiquette
Certification
- HIPPA certified
References
References available upon request.
Timeline
Bachelor of Science - Nursing
Texas State University
07.2026 - 07.2026
Front Desk Receptionist
Spice wood dermatology
01.2026 - 07.2026
Cheer coach and front desk
Courage cheer and dance
05.2022 - 08.2025
Liberty Hill High School