Hardworking Account Manager who strives in identifying problems and finding effective solutions. Experience in establishing and maintaining relationships with customers and continuing to help improve their operations while maximizing their revenue.
Overview
4
4
years of professional experience
Work History
Direct Sales Representative
Java House
08.2024 - 11.2024
Responsible for generating new business, creating and maintaining strong customer relationships by cold calling, conducting demos, and selling products to businesses in the Dallas territory.
Built and maintained a strong pipeline of leads through cold calling and converted cold calls into valuable demo opportunities.
Tracked sales activities and maintained record of customer interactions and sales progress through forecast reports and use of SPOTIO.
Account Manager
LineLeap
07.2023 - 07.2024
Collaborated with the Sales team to ensure a smooth handoff with venues joining the Platform, while continuing to strengthen the relationship.
Trained venues while clearly communicating product changes and improvements. Monitored performance and coached retailers on best practices.
Assisted venues to quickly identify potential issues and escalate them appropriately to ensure the best possible experience as a LineLeap partner.
Managed a team of contractors who help promote at venues in both major cities and campuses.
Worked collaboratively to help grow venue business over time while fostering a good Relationship between the venues and the support team.
Organized, analyzed and tracked all daily communications into internal CRM platform.
Sales Operations Manager
LineLeap
11.2022 - 07.2023
Acts as the primary administrative manager in helping oversee the venue activity in all markets and track revenue.
Coordinated meetings with new accounts and focused on lead research.
Led communication between the sales team and brand ambassador program to maximize results of revenue.
Operated as a traveling launch representative to set a positive example and train new market BA’s.
Assessed the overall strength of each market relating to venue health and wellness.
Meets with and trains customers on the management of their accounts related to the app and how each product works.
Travel Brand Representative & Growth Development Manager
LineLeap
04.2021 - 11.2022
Promoting downloads of the LineLeap app at multiple venues across the U.S. while creating brand awareness.
Traveling across the country to different partnered venues to help their initial launches of LineLeap to build relationships with the partnered establishments.
Recruiting and conducting Interviews for potential candidates to work in various cities and college campuses around the country.
Education
Bachelor of Arts - BA in Communication and Public Relations -
University of Arizona
05.2022
Skills
Door-to-door sales experience
Goal oriented
Lead generation
Teamwork and collaboration
Problem-solving
Relationship building
Client relationship management
Hubspot Certified
Proficient in SPOTIO
Timeline
Direct Sales Representative
Java House
08.2024 - 11.2024
Account Manager
LineLeap
07.2023 - 07.2024
Sales Operations Manager
LineLeap
11.2022 - 07.2023
Travel Brand Representative & Growth Development Manager
LineLeap
04.2021 - 11.2022
Bachelor of Arts - BA in Communication and Public Relations -