Bailey King
Bridgeport,WV
Summary
Experienced in customer service and behavioral adaptation at the benefit of the comfortability and assistance of others. Trained in appropriate procedures for the screening of people and personal belongings, the operation of specialized equipment, and the testing and handling of hazardous materials and contraband. Can communicate calmly and maintain control during stressful situations. Organized and dependable individual that can be trusted to manage any and all priorities with a positive outlook.
Overview
4
4
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, TSA
08.2021 - Current
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Performed pat-downs to look for unauthorized materials and weapons.
- Operated x-ray machines and advanced imaging technology to conduct screening of passengers and baggage.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Assisted with deployment of advanced technology and equipment for screening purposes.
- Adhered to strict screening techniques and procedures.
Sales Associate
JCPenney
07.2019 - 08.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Arts - English Secondary Education
Fairmont State University
Fairmont, WV12.2023
Skills
- Professional Verbal and Written Communication
- Effective and Positive Interaction with Others
- Digitally Literate
- Adaptable; Organized and Manages Time Efficiently
- Creative and Innovatively Motivated
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
08.2021 - Current
Sales Associate
JCPenney
07.2019 - 08.2021
Bachelor of Arts - English Secondary Education
Fairmont State University
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