Bailey Mantle
Carrollton,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Optician
Eye Q Vision
04.2023 - 11.2023
- Streamlined appointment scheduling by implementing an efficient system for booking eye exams and follow-up visits.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers
- Developed strong relationships with suppliers to negotiate favorable pricing and delivery terms on inventory purchases.
Store Manager
Pearle Vision Center
05.2020 - 03.2023
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained new employees on proper protocols and customer service standards.
Optician
Pearle Vision Center
09.2018 - 05.2020
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Managed inventory levels efficiently to guarantee adequate stock availability while minimizing excess supply expenses.
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
Assistant Head Housekeeper
Westlands Ranch
05.2016 - 08.2018
- Initiated preventive maintenance measures in guest rooms and common areas to minimize wear-and-tear issues over time.
- Provided exceptional customer service by addressing guest concerns and requests in a timely manner, often going above and beyond to exceed expectations.
- Interacted with guests by phone, email, or in-person to provide information.
Car Detailer
Peach Auto Spa
05.2014 - 08.2015
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Inspected vehicles and equipment for visible damage.
- Provided exceptional customer service and addressed customer inquiries.
Education
University of Northern Colorado
Greeley, CO2020
Skills
- Customer Service
- Employee Motivation
- Financial Statements
- Staff Training
- Goals and Performance
- Time Management
Timeline
Optician
Eye Q Vision
04.2023 - 11.2023
Store Manager
Pearle Vision Center
05.2020 - 03.2023
Optician
Pearle Vision Center
09.2018 - 05.2020
Assistant Head Housekeeper
Westlands Ranch
05.2016 - 08.2018
Car Detailer
Peach Auto Spa
05.2014 - 08.2015
University of Northern Colorado
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