Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bailey Mathson

Clearbrook,MN

Summary

Adept at customer service and cash handling, my tenure at Northdales honed my ability to resolve issues and enhance guest experiences. Known for exceptional teamwork and reliability, I excel in fast-paced environments, consistently improving customer satisfaction. My skills in attention to detail and empathy make me a valuable asset to any team, achieving a 20% increase in positive guest feedback.

Hospitality professional with track record of efficient reservation management and guest relations. Known for effectively handling bookings, resolving customer inquiries, and enhancing guest experiences. Team-oriented with focus on collaborative problem-solving and adaptability to dynamic situations.

Overview

2014
2014
years of professional experience

Work History

Cashier

Northdales

Laborer

NCS

Managed guest check-ins and phone reservations efficiently.

Hotel Front Desk

7clans Casino
10.2013 - 12.2013

Managed guest check-ins and phone reservations efficiently.

Education

Diploma -

Clearbrook-gonvick High-school
Clearbrook, MN
05.2013

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Customer relations
  • Order taking
  • Professionalism and courtesy
  • Payment processing
  • Product restocking
  • Refunds and exchanges
  • Issue resolution
  • Complex Problem-solving
  • Guest inquiries
  • ID verification
  • Attention to detail

Timeline

Hotel Front Desk

7clans Casino
10.2013 - 12.2013

Cashier

Northdales

Laborer

NCS

Diploma -

Clearbrook-gonvick High-school
Bailey Mathson