Results-oriented professional with a versatile background in retail and food service. Known for exceptional customer service and teamwork, consistently achieving sales goals and enhancing store operations.
Overview
6
6
years of professional experience
Work History
Sales Associate
Show Me Goods
Arnold, MO
08.2025 - 12.2025
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Processed sales transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
Maintained organized merchandise displays, contributing to improved product visibility and customer engagement.
Collaborated with team members to achieve daily sales goals and maintain store standards.
Provided feedback on customer preferences to optimize product offerings and promotions.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Provided positive first impressions to welcome existing, new, and potential customers.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Assistant Manager
Captain D's Seafood
Arnold, MO
10.2024 - 12.2025
Assisted in daily operations, ensuring efficient service delivery and customer satisfaction.
Trained new staff on operational procedures and customer service best practices.
Monitored inventory levels and coordinated with suppliers to maintain stock availability.
Implemented training programs that improved team performance and service efficiency.
Conducted regular quality checks to ensure food safety standards were met consistently.
Streamlined scheduling processes, improving staff allocation during peak hours.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Generated repeat business through exceptional customer service.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Back of House Team Member
Captain D's Seafood
Arnold, MO
05.2024 - 10.2024
Prepared and assembled food items in accordance with Captain D's standards.
Maintained cleanliness of workstations and kitchen areas to ensure compliance with health regulations.
Assisted in inventory management by organizing and restocking supplies as needed.
Collaborated with team members to efficiently fulfill customer orders during peak hours.
Operated kitchen equipment safely, adhering to operational guidelines for food preparation.
Monitored food quality and freshness, reporting any discrepancies to supervisors promptly.
Contributed to a positive team environment through effective communication and collaboration skills.
Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
Performed shift side work as necessary to maintain kitchen output during peak service times.
Checked use by dates on food and beverage stock and maintained record of wasted items.
Assisted with training new BOH staff members on established processes and goals.
Cashier
Buffalo Wild Wings
Brentwood MO
05.2023 - 03.2024
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer throughout shifts, ensuring financial accountability.
Assisted customers with menu selections, enhancing overall dining experience.
Collaborated with team members to ensure timely service during peak hours.
Resolved customer inquiries and complaints, fostering positive relationships.
Trained new cashiers on operational procedures and company policies.
Monitored cleanliness of front-end areas, adhering to health and safety standards.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Deli Clerk
Dierbergs
Ellisville MO
07.2022 - 03.2023
Provided exceptional customer service, ensuring positive shopping experiences for all patrons.
Maintained cleanliness and organization of deli display cases to enhance product visibility.
Assisted in daily inventory management, tracking stock levels and minimizing waste.
Prepared specialty sandwiches and salads, adhering to food safety standards and quality guidelines.
Collaborated with team members to streamline deli operations and improve workflow efficiency.
Trained new staff on proper food handling techniques and customer service protocols.
Conducted regular equipment maintenance checks to ensure optimal functionality and safety compliance.
Greeted customers at counter to fulfill requests and answer questions.
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Butcher Shop Clerk
Dierbergs
Ellisville MO
05.2022 - 03.2023
Assisted customers in selecting quality meats and provided expert cooking advice.
Maintained cleanliness and organization of the meat display area to ensure product freshness.
Processed customer orders efficiently, ensuring accuracy and timely service during peak hours.
Trained new staff on proper cutting techniques and food safety standards to enhance team performance.
Collaborated with team members to optimize inventory management and reduce waste through effective stock rotation.
Developed relationships with regular customers, fostering loyalty through personalized service and recommendations.
Consistently met performance targets by effectively managing time-sensitive tasks.
Exceeded expectations during department inspections due to strict adherence to sanitation guidelines.
Enhanced customer satisfaction by providing exceptional service and product knowledge.
Produce Clerk
Dierbergs
Ellisville MO
12.2020 - 03.2022
Assisted in maintaining inventory levels and rotation of fresh produce.
Collaborated with team to ensure optimal product presentation and quality standards.
Trained new staff on proper handling and storage techniques for perishable items.
Monitored product expiration dates to minimize waste and enhance freshness.
Implemented efficient stocking processes that improved aisle accessibility for customers.
Coordinated with suppliers to secure timely deliveries of high-quality produce.
Conducted regular quality checks to uphold store standards and customer satisfaction.
Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
Front End Courtesy Clerk
Dierbergs
Ellisville MO
11.2019 - 03.2022
Assisted customers in locating products and addressing inquiries to enhance shopping experience.
Maintained cleanliness and organization of store aisles to ensure a welcoming environment.
Collaborated with team members to restock shelves efficiently during peak hours.
Operated cash register accurately, handling transactions and processing returns effectively.
Trained new staff on best practices for customer service and store policies to ensure consistency.
Aided cashiers in efficiently processing transactions, unloading shopping carts, and bagging items according to customer preferences.
Maintained a clean and organized store environment by promptly returning carts to designated areas, ensuring easy access for shoppers.
Helped customers take merchandise out of store and loaded items into vehicles.
Returned unwanted items to correct store locations and restocked shelves.
Wood Catcher
Beilsmith Brothers
Saint Charles, MO
07.2021 - 09.2021
Implemented improved stacking methods to enhance space utilization in warehouse.
Operated stacking equipment to organize wood products efficiently.
Collaborated with team members to improve workflow and reduce downtime.
Optimized use of resources, recycling or repurposing discarded materials from the wood stacking process where appropriate.
Fostered positive relationships with colleagues through open communication and collaboration on various aspects of the job including problem-solving when challenges arose during the course of daily activities involving handling different types of woods.
Increased efficiency by organizing and stacking wood properly for easy access and retrieval.
Displayed a strong work ethic by consistently arriving on time, being prepared to begin work immediately, and staying focused throughout each day''s assigned tasks related to wood stacking responsibilities.