Bailey Nipp Berger

• Prepared high-quality espresso, drip, energy, teas, and other beverages in a fast-paced environment
• Operated POS system daily (Square), managing cash and card transactions.
• Maintained cleanliness and organization of stations, adhering to health regulations.
• Promoted an unbeatable atmosphere by serving customers with the friendliest demeanor and promptly addressing their needs.
• Operated and cleaned machinery including espresso machines, blenders, commercial coffee brewers, convection ovens, and other equipment.

• Managed team performance, fostering a collaborative, customer-oriented and high-performing environment.
• Managed inventory, and ordered items perfectly to par.
• Analyzed sales data to identify trends and successes.
• Conducted regular performance evaluations, providing constructive feedback for team improvement.
• Improved overall sales through effective leadership; officially broke sales records in Summer 2026 after 22 years of business.

• Led hiring initiatives, creating hiring ads and new routes of communication.
• Oversaw training programs for new hires, improving onboarding efficiency and employee retention.
• Conducted interviews to assess candidate qualifications and fit for organizational needs.

• Managed social media platforms, creating content that boosted follower count and interactions.
• Crafted persuasive marketing materials, including special events and strategic giveaways.

• Used critical thinking and high attention to detail to quickly preform without prior experience. .
• Maintained detailed case management systems to track deadlines and court dates consistently.
• Collaborated with clients to gather information, enhancing communication and ensuring satisfaction.

• Honor Roll 2021-2025
• Kiwanis Scholarship Recipient
• True Blue Merit Scholarship Recipient
• Extracurricular Activities: Varsity basketball, JV volleyball, ASB Representative, DECA

• Relevant Courses: LEAD 325: Fundamentals of Leadership, CONFLICT 390: Conflict Management
• Cumulative GPA: 3.8

- SP 2026 Term GPA (19 credits): 4.0

• Alpha Gamma Delta Chair