Bailey OBaugh

Business Development

New Orleans,LA

Summary

I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Work History

Business Development Coordinator

Walker Acura

Metairie , Louisiana

2021.05 - Current

Networked among local business and community organizations to develop leads and generate business.
Used CDK Service to handle current portfolio and prospective leads.
Provided primary customer support to internal and external customers.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Cultivated customer loyalty, promoted repeat business and improved sales.
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Service Advisor

Matt Bowers Chevrolet

Metairie , LA

2021.02 - 2021.05

Pleasantly greeted customers and asked open-ended questions to better determine needs.
Suggested add-on services that would be helpful to customers and improve bottom line.
Documented problems and corrective actions to maintain records.
Developed documentation and logs of implemented solutions and generated and submitted reports.
Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
Developed estimates by costing materials, supplies and labor.
Escalated incidents to next level to remain compliant with company's standards and procedures.

Food Service Worker

Mo's Pizza

Westwego , LA

2017.05 - 2021.02

Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Made food according to standard recipes with requested changes for customer satisfaction.
Plated hot meals and salads in aesthetically pleasing arrangements.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Sanitized dining ware and kitchen equipment according to health code standards.
Circulated kitchen area to receive work assignments and identify support tasks.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.

Education

High School Diploma -

LW Higgins High School

Marrero, LA

05.2016

Skills

Detail-Oriented
Time Management
Relationship Building
Verbal and Written Communication
Cross-departmental Alignment

Complaint Resolution
Reputation Management
Business-to-customer expertise
Continuous professional improvement
Client communication

Hobbies

Playing tennis. I've been playing for about 5 years now. I enjoy the fact that it's such an intense workout, disguised as an incredibly fun and rewarding sport.
Cooking foods with my grandmother. My grandmother and I cook frequently together, some of our favorite recipes include her "Red" Beef soup, Broccoli and Chicken casserole, and Meatloaf.
Trying new foods. I enjoy trying new foods, expanding my taste palette, and trying different cultural foods.
Spending time outdoors. I absolutely love taking walks at the park, around my neighborhood, and getting out to decompress after a long day at work.

Timeline