Bailey Sleppy
Muncie,IN
Summary
Dynamic professional with a strong academic foundation and practical experience in customer service and event coordination. Demonstrated success in fast-paced environments, showcasing exceptional communication, problem-solving, and organizational skills. A background in tourism and hospitality supports the delivery of outstanding service and effective operations management. Committed to leveraging expertise to drive growth within the hospitality and tourism sectors.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Muncie, IN
01.2025 - Current
- Deliver exceptional customer service, ensuring a positive and personalized experience for each customer.
- Maintain consistent product quality, adhering to established recipes and standards.
- Monitor and uphold health and safety standards in line with foodservice regulations.
- Handle high-volume customer interactions while maintaining a calm, organized, and efficient workspace.
Parking Supervisor
Live Nation Entertainment Inc.
Noblesville, IN
01.2024 - 03.2025
- Supervised and coordinated a team of parking attendants to ensure efficient traffic flow during major events.
- Provided exceptional guest service, answering questions and resolving concerns regarding parking and venue logistics.
- Managed the safety and efficiency of the drop-off and pick-up areas, ensuring smooth operations and guest satisfaction.
- Contributed to the success of large events by maintaining operational excellence and attention to detail.
Parking Specialist
Live Nation Entertainment Inc.
Noblesville, IN
05.2022 - 01.2024
- Safely direct the fans to park in the appropriate space in the designated lot
- Answer questions the guests might have upon venue entry
- Set up and tear down of the barricades, cones, and parking signs
- Help in cleaning the lots before the break and after the cars have exited
Crew Member
Everbowl
Muncie, IN
04.2024 - 12.2024
- Prepared acai bowls and smoothies according to customer specifications, ensuring high-quality presentation and taste.
- Processed customer orders, both in-person and over the phone, while delivering excellent customer service.
- Maintained cleanliness and organization of the kitchen and dining area, ensuring compliance with health and safety standards.
- Worked collaboratively with the team to meet customer demands during peak hours, improving service efficiency.
Education
Tourism And Georgaphy, Hospitality Management
Ball State University
Muncie, IN05-2025
High School Diploma -
New Palestine High School
New Palestine, IN05-2022
Skills
- Customer service excellence
- Coordination
- Leadership
- Problem Solving
- Communication
- Food and Beverage Operations
- Team leadership
- Time management
- Event planning
- Customer relations
Timeline
Barista
Starbucks
01.2025 - Current
Crew Member
Everbowl
04.2024 - 12.2024
Parking Supervisor
Live Nation Entertainment Inc.
01.2024 - 03.2025
Parking Specialist
Live Nation Entertainment Inc.
05.2022 - 01.2024
Tourism And Georgaphy, Hospitality Management
Ball State University
High School Diploma -
New Palestine High School
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