Bailey Stong
Saint Charles,IL
Summary
Proven sales professional with a track record of enhancing customer satisfaction and increasing repeat business at Twila Mae's Chicken Salad. Skilled in negotiation and customer service, exceptional at fostering trust-based relationships and employing persuasive techniques to boost sales. Demonstrates exceptional teamwork and problem-solving abilities, driving sales growth through strategic upselling and cross-selling.
Overview
3
3
years of professional experience
Work History
Sales Associate
Kate Spade
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Representative
Twila Mae's Chicken Salad
01.2022 - 06.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Coordinated the preparation, transportation, and sale of company products at various farmer's market locations.
- Increased repeat business by fostering trust-based relationships with weekly customers.
Sales Associate
Bath & Body Works
10.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
BBA - Marketing
Florida Gulf Coast University
Fort Myers, FL05.2026
Associate of Arts - Marketing
Florida SouthWestern State College
Fort Myers, FL05.2024
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Excellent people skills
Outgoing Personality
Sales expertise
Negotiation Tactics
Persuasion techniques
Hobby
I enjoy getting outside and staying active. Playing pickleball with friends twice a week allows me to do so.
Timeline
Sales Associate
Kate Spade
07.2024 - Current
Sales Representative
Twila Mae's Chicken Salad
01.2022 - 06.2024
Sales Associate
Bath & Body Works
10.2021 - 12.2021
BBA - Marketing
Florida Gulf Coast University
Associate of Arts - Marketing
Florida SouthWestern State College
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