Bailey Trudeau
Pittsburgh,PA
Summary
Driven professional with a proven track record at Stone Haven and Trudeau’s Automotive, excelling in customer service and problem-solving. Skilled in cash handling accuracy and fostering teamwork, consistently enhancing customer satisfaction and repeat business. Demonstrates a strong ability to multitask and maintain professionalism in high-stress situations, contributing to significant improvements in operational efficiency. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Stone Haven
Pittsburgh, PA
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Automotive Technician
Trudeau’s Automotive
Pittsburgh, PA
06.2022 - Current
- Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
- Replaced gaskets, flushed coolant and performed tune-ups as part of minor vehicle maintenance.
- Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines, and electrical assemblies.
- Created estimates by taking into consideration time, labor and parts costs for vehicle repairs.
- Contributed to a safe work environment by maintaining clean and organized workspace.
- Supported customer loyalty by addressing concerns promptly and professionally.
- Streamlined workflow through effective communication with team members, optimizing job completion times.
- Cultivated positive relationships with coworkers, fostering an atmosphere of collaboration and teamwork.
- Improved vehicle performance by conducting thorough diagnostics and identifying issues.
- Collaborated with team members to complete large-scale projects, streamlining the repair process.
- Maintained accurate service records for customer satisfaction and repeat business.
- Assisted lead technicians in complex repairs, enhancing overall shop efficiency.
- Ensured customer vehicles were returned in pristine condition after service, demonstrating attention to detail.
Education
Academic
North Hills High School
Pittsburgh, PA05.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing Personality
- Cash Register Operation
- Stocking and Receiving
- Cash Handling Accuracy
Timeline
Sales Associate
Stone Haven
11.2023 - Current
Assistant Automotive Technician
Trudeau’s Automotive
06.2022 - Current
Academic
North Hills High School