Hostess
Licanos
Show Low
05.2025 - 10.2025
- Greeted and seated guests promptly to enhance customer experience.
- Managed reservation system to optimize seating arrangements and minimize wait times.
- Provided menus and assisted with food selections, ensuring guest satisfaction.
- Collaborated with kitchen staff to coordinate timely meal service for patrons.
- Trained new hosts on operational procedures and customer service standards.
- Assisted in maintaining cleanliness and organization of the front-of-house area.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Answered phone calls to take orders, give information and document reservations.
- Greeted and welcomed guests in a friendly and professional manner, creating a positive first impression of the restaurant. Managed waitlists and seating arrangements to ensure smooth table flow and balanced server sections. Answered phone calls, scheduled reservations, and assisted with guest inquiries. Processed customer transactions accurately, handled cash and card payments, and balanced receipts at the front counter. Maintained a clean and organized front-of-house area while supporting servers and management to provide excellent customer service.