Baleigh Shiver
1340 GA Highway 178 Lyons,GA
Summary
Experienced office manager and insurance sales agent with a strong background in office administration, customer service, sales, and team leadership. Highly skilled in financial transactions, date entry, microsoft office application, organization, time management, and relationship building.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Insurance Sales Agent
State Farm
07.2024 - 09.2026
- Consulted prospects on auto, home, business, and life coverage options aligned with individual needs.
- Prepared accurate quotes, applications, and policy updates within sales and ECRM systems.
- Prepared accurate quotes, applications, and policy updates within sales and CRM systems.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Expanded client base by generating referrals from satisfied customers and networking within the community.
Insurance Sales Agent/Office Manager
Acceptance Insurance
06.2022 - 07.2024
- Generated accurate insurance quotes and explained policy terms clearly to prospects
- Managed customer accounts, updated records, and resolved billing and policy inquiries to enhance customer satisfaction.
- Supervised office staff, hired and trained team members, and provided ongoing support to streamline daily operations.
- Monitored office goals and performance while contributing to agency success by consistently meeting or exceeding monthly sales targets.
- Managed competing priorities in a fast-paced office environment while maintaining organization and attention to detail
Server/Bartender
The Red Stag Tavern
11.2020 - 06.2022
- Prepared cocktails, beer, and wine orders while following recipe and portion standards.
- Delivered attentive table and bar service, maintaining order accuracy and smooth guest flow.
- Coordinated with kitchen and support staff to pace service and resolve order issues quickly.
- Managed POS transactions, split checks, and cash handling with consistent accuracy.
- Addressed guest concerns promptly, de-escalating issues and preserving positive dining experiences.
Retail Sales Associate
Lowes Home Improvment
06.2018 - 05.2021
- Demonstrated product features and specifications to support informed purchasing decisions.
- Assisted customers with product selection, project planning, and solutions across home improvement departments.
- Processed sales transactions accurately using point-of-sale systems and store policies.
- Maintained organized merchandise displays, signage, and stocked shelves for easy product access.
Education
High School Diploma -
Vidalia High School
Vidalia, GA05-2018
No Degree - Education
East Georgia State College
Swainsboro, GASkills
- Insurance Sales
- Account management
- Customer service
- Office management
- Documentation and recordkeeping
- Computer skills
- Microsoft Office
- Time management
Certification
Licensed Insurance Agent- Life, Health, Property & Casualty
Timeline
Insurance Sales Agent
State Farm
07.2024 - 09.2026
Insurance Sales Agent/Office Manager
Acceptance Insurance
06.2022 - 07.2024
Server/Bartender
The Red Stag Tavern
11.2020 - 06.2022
Retail Sales Associate
Lowes Home Improvment
06.2018 - 05.2021
No Degree - Education
East Georgia State College
High School Diploma -
Vidalia High School