Baljeet Shah
Hardworking and reliable individuals with experience in customer service, teamwork, and fast-paced work environments. Quick learner with strong communication skills and ability to handle responsibilities efficiently.
Results-driven sales and customer support professional with strong focus on team collaboration and achieving measurable outcomes. Skilled in building and maintaining client relationships, resolving issues efficiently, and driving sales growth. Known for adaptability, reliability, and effective communication in dynamic environments. Prepared to make significant impact by leveraging expertise in sales strategies and customer service excellence.
Sales and customer support professional known for achieving high standards and delivering results. Proven ability to enhance customer experiences and drive sales growth. Reliably collaborates with teams and adapts to changing needs, showcasing strong communication and leadership skills.
Work History
Manager, Sales and Customer Support
7 Years 10 Months- Managed daily tasks and customer service
- Worked efficiently in a team environment
- Maintained cleanliness and organization
- Handled 53 Trucks Local and Long loads in all 48 States
- Working direct with Brokers and Customers to book loads
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Provided professional services and support in a dynamic work environment.
- Delivered services to customer locations within specific timeframes.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend, and holiday shifts.
- Led customer support operations, enhancing response times and service quality.
- Collaborated with cross-functional teams to optimize logistics and delivery schedules, improving overall efficiency.
- Increased sales by developing and implementing effective sales strategies.
- Negotiated contracts with key accounts, securing long-term partnerships beneficial to both parties.
Manager
3 Years 4 Months- Assisted customers professionally
- Completed assigned duties on time
- Managed daily tasks and customer service
- Worked efficiently in a team environment
- Maintained cleanliness and organization
- Handled 25 Trucks Local and Long loads in all 48 States
Manager of Business Development and Sales
9 Years 6 Months- Oversaw daily operations to ensure efficient logistics and transportation management.
- Trained and mentored staff on safety protocols and operational best practices.
- Coordinated schedules for drivers, optimizing route efficiency and reducing delays.
- Developed standard operating procedures to streamline workflow and improve compliance.
- Analyzed performance metrics to identify areas for operational enhancement.
Education
Bachelors of Arts
Skills
Languages
Personal Details
- Name: Baljeet Shah
- Father’s Name: Late Amarjeet Shah
- Sex: Male
- Nationality: Indian
- Date Of Birth: 1976-02-27
- Address: 10710 SE 256th St Kent WA 98030