Summary
Overview
Work History
Education
Skills
Timeline
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Balleh Senyon

Stockbridge,GA

Summary

Accomplished Medical Office Manager with a proven track record at LifeStance Health, enhancing operational efficiency and patient care through expertise in HIPAA regulations and healthcare compliance. Demonstrated leadership in managing electronic patient records and improving billing processes. Skilled in conflict resolution and multitasking, significantly contributing to a positive, results-driven workplace environment.

Overview

11
11
years of professional experience

Work History

Medical Office Manager

LifeStance Health
05.2018 - Current
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Managed daily administrative tasks to ensure smooth operations within the medical office environment.
  • Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.+
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.

Front and Back Office Lead Medical Assistant

Lifecycle Pediatrics
05.2013 - 05.2018
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Assisted physicians and nurses with clinical procedures following safe practices.
  • Documented patient information in EMR and prepared paperwork for medical staff.
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.
  • Contributed to a positive workplace atmosphere by actively participating in team meetings and problem-solving initiatives.

Education

Certificate Medical Assisting - Medical Assisting

United Education Institute
Morrow, GA
03.2012

Skills

  • Strong Work Ethic
  • HIPAA Regulations Understanding
  • Effective Multitasking
  • Professional telephone etiquette
  • Conflict Resolution
  • Healthcare Compliance Knowledge
  • Patient Scheduling Management
  • Medical terminology knowledge
  • Medical Practice Operations
  • Attention to Detail
  • Team Leadership
  • Billing Processes

Timeline

Medical Office Manager

LifeStance Health
05.2018 - Current

Front and Back Office Lead Medical Assistant

Lifecycle Pediatrics
05.2013 - 05.2018

Certificate Medical Assisting - Medical Assisting

United Education Institute

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Balleh Senyon