Summary
Work History
Education
Skills
Timeline
Overview
StoreManager

Barbara Buskis

Athens,Il

Summary

Hardworking and knowledgeable Store Manager committed to developing operations knowledge and leadership abilities. Hard worker implements groundbreaking new strategies to increase brand awareness and maximize customer loyalty. Promptly addresses customer questions and concerns to build overall satisfaction.

Work History

Route sales Associate

Frito Lay
04.2024 - Current
  • Conducted regular performance reviews of assigned routes, identifying areas for potential optimization or expansion opportunities.
  • Developed tailored solutions for clients to meet their unique needs, resulting in increased revenue and strengthened partnerships.
  • Increased customer satisfaction by maintaining strong product knowledge and providing exceptional service during sales visits.

Store Manager

Dollar General
05.2009 - Current
  • Directed and maintained store merchandising standards to present organized and engaging in-store experience
  • Delegated assignments to meet coverage needs and maintain store standards
  • Set performance expectations for employees and implemented improvement plans to reach targets
  • Promoted team-oriented culture with common sales, service and productivity goals
  • Established customer relationships to generate more business, maintain store profitability and expand brand loyalty and recognition
  • Implemented loss prevention strategies to reduce shrinkage and control theft
  • Worked on sales floor and interacted with customers and employees to maximize and expand potential
  • Analyzed store reports to evaluate performance, increase sales and reduce controllable expenses
  • Developed quality talent from within to retain engaged employees and remain competitive
  • Supported human resources initiatives by connecting with employees and proactively solving problems
  • Recommended and implemented procedural changes to enhance services rendered to customers
  • Managed daily operations of establishment and monitored activities to verify compliance with SOPs and safety regulations
  • Monitored and adjusted staff schedules based on business requirements.

Assistant Manager

Kmart
08.1987 - 05.2009
  • Supervised hourly and temporary personnel, provided work direction and reviewed work processes
  • Assisted with administering policies and practices in human resources, compliance, safety and quality assurance
  • Answered questions and recommended solutions to address customer complaints
  • Promoted and spearheaded new sales techniques and executed next season planning to meet profit goals
  • Reported losses, employee behavioral issues, customer complaints and operational issues to upper-level management
  • Engaged with team members, management and customers to boost company productivity and morale
  • Monitored staff resources and projected future needs
  • Met with sales leadership to provide detailed reporting on overall team performance
  • Analyzed productivity reports to manage overall performance
  • Evaluated employee performance and mentored underperforming staff with service-focused initiatives
  • Coordinated work handoffs and schedules with managers
  • Oversaw sales team productivity and results to attain revenue goals and performance targets
  • Held area managers accountable for meeting deadlines, sales expectations and performance goals
  • Created, implemented and managed strategic sales plan to achieve high growth targets
  • Established and communicated key performance metrics and expectations to optimize sales, visual merchandising and loss prevention
  • Addressed and resolved customer inquiries and complaints to restore satisfaction.

Education

High School Diploma - General Studies

Lanphier High School
Springfield, Il

Skills

  • Store operations oversight
  • Employee training
  • Customer service
  • Training and development
  • Manage operations
  • Inventory control
  • Advertising and marketing
  • Operations management

Timeline

Route sales Associate

Frito Lay
04.2024 - Current

Store Manager

Dollar General
05.2009 - Current

Assistant Manager

Kmart
08.1987 - 05.2009

High School Diploma - General Studies

Lanphier High School

Overview

37
37
years of professional experience

Similar Profiles

CREATE PROFILE
Barbara Buskis