Yamileth Hernandez-Garcia
Brooklyn,NY
Summary
Bilingual in English and Spanish, I excel in verbal communication and organization. Adaptability, drive, and a strong work ethic enable me to thrive in team-based and individually motivated settings. I approach tasks with exceptional organization and proactivity, delivering outstanding results.
Overview
5
5
years of professional experience
Work History
Seasonal Sales Associate
NÜR
11.2024 - 12.2024
- Assisted customers with product selection, improving overall shopping experience.
- Increased sales by providing personalized recommendations and product information.
- Helped maintain organized displays, enhancing store presentation.
- Processed transactions efficiently for smooth customer checkouts.
- Enhanced store appearance by maintaining clean and tidy environment.
- Recommended products to meet customer needs, driving increased sales.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
Key Holder, Sales Associate
Monica Vinader
06.2022 - 11.2024
- Led efforts to maintain a clean and organized store environment in the absence of managers.
- Executed essential administrative operations to ensure smooth store opening and closing processes.
- Facilitated customer interactions, managed relabeling tasks, and resolved repair concerns.
- Managed visual merchandising setups, coordinated stock deliveries, and addressed banking administrative projects
- Deliver a consistent and exceptional standard of customer service
- Showcased enthusiasm for Monica Vinader's values and vision.
- Deliver in store services with engraving, welding, and monogramming
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
Babysitter
Care.com INC
02.2022 - 05.2022
- Creating thrilled and creative activities to improve the3-year-old learning and hands-on experience
- Prepare snacks and lunches according to sugar intake and allergies
- Reading two to three books every two days per week, helped her learn new vocabulary
- Ensuring the child is creatively engaged
- Creating a safe, fun, and loving environment for the child whether at the child's school playground or home
- Carefully monitoring the child's play activities
Electronics team member (Target Tech)
Marketsource/Target
09.2021 - 01.2022
- Engaging with every guest and assist in services offered
- Was able to use sales and communication to thrive in sales by using excellent customer services
- Build relationships with customers in order to have futuristic repeated business
- Maintained area of tech inventory neat throughout hours of operation
- Handled cash, and cards when guests purchased phone products or any other purchases at the register
- Explained products and services offered to persuade guests to purchase products
- Activate mobile services through different carriers and troubleshoot small problems with phones
Customer Service/ FOH (Front of the house)/ Manager
Yucuisama Authentic Mexican Restaurant
07.2021 - 08.2021
- Greeted and served customers with exceeding service
- Maintain COVID-19 regulations in cleaning services
- Assisted in packing and refilling sauces and spices
- Multitasking in ensuring customers received their correct order through having effective communication with the kitchen staff
- Answering customer's phones and in-person and processing their orders through advanced technology
- Leading the whole team with communication on problems and solutions
- Bringing in a more energetic environment through the encouragement of putting the highest standards on others
Label Clerk
Complete Mailing Services (CMS)
01.2021 - 07.2021
- Competent computer skills
- Was able to label360 mails within1 hour
- Grammar skills and spelling
- Maintain attention to detail
- Provide aid to my peers in small difficult technology issues
Aide
COOP STUDENT
10.2019 - 05.2020
- Assisting Sophomore student with homework help
- Providing the student with methods of organization for their sophomore year
- Mentoring the student to remain on a path to success by creating schedules for important tasks
Education
Business Administration in Fashion
New York City College of Technology
New York, NY01.2023
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High School of Telecommunications Arts and Technology
New York, NY06.2020
Skills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Staff oversight
- Daily reporting
- Alarm systems
- Task delegation
- Sales proficiency
- Opening and closing coordination
- Store operations oversight
- Drawer counting
- Front end operations
- Multitasking and prioritizing
- Retail operations
- Relationship building
- Employee training
- Flexible work schedule
- Adaptable to changing demands
- Sales floor organization
- Inventory and stocking
- Handling complaints
- Team building and motivation
- Basic mathematics
- Store reset and recovery
- Leadership development
- Product merchandising
- Sales leadership
- Critical thinking
- Goal setting and achievement
- POS terminal operation
- Orientation and training
- Decision-making
- Superior work ethic
- Delegation and supervision
- Creativity and originality
- Inventory management
- Merchandising operations
- Computer proficiency
- Administrative documentation
- Cycle counts and audits
Languages
Spanish
Native or Bilingual
Timeline
Seasonal Sales Associate
NÜR
11.2024 - 12.2024
Key Holder, Sales Associate
Monica Vinader
06.2022 - 11.2024
Babysitter
Care.com INC
02.2022 - 05.2022
Electronics team member (Target Tech)
Marketsource/Target
09.2021 - 01.2022
Customer Service/ FOH (Front of the house)/ Manager
Yucuisama Authentic Mexican Restaurant
07.2021 - 08.2021
Label Clerk
Complete Mailing Services (CMS)
01.2021 - 07.2021
Aide
COOP STUDENT
10.2019 - 05.2020
Business Administration in Fashion
New York City College of Technology
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High School of Telecommunications Arts and Technology
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