Barbara Castillo
West Miami,FL
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Piola. Proven ability to enhance guest engagement and reduce wait times through effective task prioritization and teamwork. Committed to maintaining high food safety standards while fostering a collaborative environment that boosts overall productivity.
Overview
4
4
years of professional experience
Work History
Server
Piola
01.2023 - 09.2025
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Amarandino
03.2022 - 11.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Food Runner
Francisca
09.2021 - 01.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Education
High School Diploma -
Obra Del Buen Consejo
San Antonio De Los Altos, VenezuelaSkills
- Strong work ethic
- Task prioritization
- Guest engagement
- Exceptional customer service
- High volume dining
- Cash handling
- Safe food handling
- Team collaboration
- Allergy awareness
- Food safety practices
- Menu presentation
- Performance improvement
Languages
English
Limited Working
Timeline
Server
Piola
01.2023 - 09.2025
Server
Amarandino
03.2022 - 11.2022
Food Runner
Francisca
09.2021 - 01.2022
High School Diploma -
Obra Del Buen Consejo
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