Dedicated Executive Administrative Assistant with proven success in streamlining office operations and enhancing communication. Expertise in problem-solving and advanced MS Office skills has consistently improved organizational efficiency.
Overview
23
23
years of professional experience
Work History
Executive Administrative Assistant
Briggs Management & Research Company
Houston, TX
01.1999 - 04.2022
Coordinated executive schedules and managed appointment logistics to optimize time management.
Developed and maintained confidential filing systems for sensitive documents and records.
Facilitated communication between executives and internal/external stakeholders to enhance collaboration.
Streamlined office operations by implementing efficient administrative processes and workflows.
Utilization Technician
AmeriHealth Caritas
Harrisburg, PA
12.2015 - 05.2020
Prepared incoming CCR admission to local hospitals, created cases for review from faxes or from incoming telephone calls. Additionally created cases for NICU admissions as well as cases for review for physical therapy and for DME equipment.
Assisted in training new technicians, fostering a collaborative environment that encouraged knowledge sharing and skill development.
Education
Business Administration
Houston Community College
Houston, TX
Skills
Expense reporting
Customer service
Office management
Information confidentiality
Meeting planning
Travel coordination
Master calender management
Documentation and reporting
Business correspondence
Confidentiality
Executive support
Customer Service-oriented
Phone etiquette
Strong problem solver
Excel spreadsheets
Advanced MS office suite
Proofreading
Extensive vocabulary
Accomplishments
Planned corporate meetings, lunches and special events for groups of 20 financial advisors and employees.
Documented and resolved the company's monthly financial newsletter for our clients and streamlined this endeavor so that as a whole we were a more productive team. This led to very successful reporting of financial stock activity to our clients.