Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Engel

Oakland ,MD21550

Summary

Dedicated professional specializing in customer service and meticulous attention to detail. Proven track record in managing office operations, maintaining organized records, and effectively handling client inquiries.

Overview

35
35
years of professional experience

Work History

Administrative Assistant

The Hot Tub Store
Oakland, MD
03.2026 - Current

Managed daily office operations, ensuring efficient communication and customer service

Maintained organized records and files

Supported staff with administrative tasks to ensure workflow

Handled customer inquiries, delivering professional responses and enhancing customer satisfaction

Maintained clean showroom and organized inventory to support effective sales operations.

NEMT NON-EMERGENCY DRIVER/SECCRETARY

Garrett County Lighthouse
Oakland , MD
12.2023 - 01.2026

Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.

Developed strong relationships with clients fostering trust through professionalism and reliability in transportation services provided.

Deli/Seafood Clerk

Shop N Save Supermarket
McHenry, MD
04.2022 - 11.2022
  • Boosted customer satisfaction through exceptional service and upkeep of clean, organized deli counter.
  • Improved product presentation by creating appealing displays and rotating items to ensure optimal freshness.
  • Developed strong rapport with customers by offering personal service, answering questions, and making recommendations based on preferences.
  • Prepared salads, soups, and sandwiches at deli counter, ensuring timely fulfillment of customer orders.

Dental Assistant/Orthodontic Technician

Various Dentist in Greater Baltimore Area
Baltimore, Maryland
06.1991 - 03.2013
  • Assisted dentists during procedures to ensure patient comfort and efficiency.
  • Captured bitewing, periapical, panoramic, and occlusal X-rays for dentist review, enhancing diagnostic accuracy.
  • Sterilized instruments according to established guidelines and protocols.
  • Prepared examination rooms by sterilizing instruments and organizing supplies.
  • Mixed and prepared dental materials including amalgam, composite resin, impression material, and cements for dentist use, ensuring readiness for treatment.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Organized dental instruments and equipment systematically for efficient access during procedures.
  • Educated patients on treatment procedures and post-procedure home care.
  • Educated patients on oral hygiene practices and post-treatment care instructions.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.

Education

High School Diploma -

Mt. De Sales Academy
Catonsville, MD
05-1982

Skills

  • Computer Literacy
  • Customer service
  • Client relations
  • Attention to detail
  • Time management
  • Professional integrity
  • Active listening

Timeline

Administrative Assistant

The Hot Tub Store
03.2026 - Current

NEMT NON-EMERGENCY DRIVER/SECCRETARY

Garrett County Lighthouse
12.2023 - 01.2026

Deli/Seafood Clerk

Shop N Save Supermarket
04.2022 - 11.2022

Dental Assistant/Orthodontic Technician

Various Dentist in Greater Baltimore Area
06.1991 - 03.2013

High School Diploma -

Mt. De Sales Academy
Barbara Engel