Savannah Reyes
San Antonio
Summary
Detail-oriented professional with experience in food safety and customer service. Skilled in meal service efficiency and inventory management, contributing to smooth operations within fast-paced environments. Ready to leverage expertise in enhancing service quality and safety standards.
Overview
11
11
years of professional experience
Work History
Cafeteria Worker
Jimmy L. Elrod Elementary School
San Antonio
11.2023 - Current
- Greeted students and staff warmly, fostering a positive dining environment.
- Prepared and served nutritious meals to students during lunch periods.
- Ensured cleanliness and organization of kitchen and dining areas, promoting health and safety standards.
- Assisted in managing inventory of food supplies and materials, supporting efficient meal preparation.
- Collaborated with staff to ensure smooth meal service operations.
- Followed health and safety guidelines for food handling and sanitation.
- Performed work to top standards, proving best service for students, employees and school visitors.
- Effectively multitasked within fast-paced environment.
Care Assistant
CMS Company
San Antonio
02.2019 - 10.2023
- Facilitated mobility and independence while ensuring client safety through continuous monitoring.
- Built strong and trusting rapport with clients and loved ones.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Supported clients in personal hygiene routines to promote dignity and well-being.
- Made beds, organized rooms and lightly cleaned to maintain sanitary living environments.
- Supported bathing, dressing and personal care needs.
- Maintained clean, organized environments to enhance client comfort and safety.
- Prepared nutritious meals and ensured proper dietary needs were met for clients.
- Assisted elderly patients with activities of daily living, including bathing, dressing and eating.
Customer Service Representative
MAU Workforce Solutions
San Antonio
03.2017 - 01.2019
- Provided exceptional customer service to ensure customer satisfaction.
- Engaged customers in conversation to understand needs and resolve issues effectively.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by collaborating with departments to deliver customer-focused solutions.
- Managed customer accounts by updating information and processing requests.
- Delivered exceptional support to customers via phone and email, ensuring clear communication and satisfaction.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Resolved customer complaints promptly and efficiently.
Health Care Assistant
Lifespan Healthcare
San Antonio
02.2015 - 02.2017
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Supported patients with daily living activities and personal care to enhance comfort and well-being.
- Aided residents with feeding to promote nutrition and dignity for those unable to do so independently.
- Answered call lights promptly and responded to patient requests in a timely manner.
- Prepared and served nutritious meals and snacks to patients in accordance with dietary guidelines.
- Maintained a clean work environment by following policies and procedures.
- Ensured cleanliness and organization of patient areas to create a safe and welcoming environment.
- Followed safety protocols to ensure a secure environment for patients.
- Participated in training sessions to enhance caregiving skills and knowledge.
Education
High School Diploma -
Harlandale High School
San Antonio, TX01-2012
Skills
- Food safety
- Nutritional preparation
- Inventory management
- Service efficiency
- Customer engagement
- Customer support
- Attention to detail
- Time management
- Team collaboration
- Communication skills
- Empathy skills
Timeline
Cafeteria Worker
Jimmy L. Elrod Elementary School
11.2023 - Current
Care Assistant
CMS Company
02.2019 - 10.2023
Customer Service Representative
MAU Workforce Solutions
03.2017 - 01.2019
Health Care Assistant
Lifespan Healthcare
02.2015 - 02.2017
High School Diploma -
Harlandale High School