Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Kirby

Stevensville,Michigan

Summary

Hardworking employee with years' of customer service experience. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. Devoted to giving every customer positive memorable experience.

Overview

29
29
years of professional experience

Work History

Flight Attendant

Spirit Airlines Inc.
Fort Lauderdale, FL
10.2023 - Current

Provided safety instructions to passengers prior to takeoff and landing.

  • Assisted passengers with stowing carry-on luggage in overhead compartments.
  • Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
  • Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
  • Adhered to company policies regarding security measures and protocol at all times.

Restaurant Owner/Operator

Waffle House of America
Lawrence, MI
09.1998 - 10.2011

Greeted guests warmly upon arrival, seating them promptly. Managed daily operations of business, including hiring and training staff. Adhered to all health department regulations regarding food safety, storage and preparation. Trained new employees to perform duties.

Travel Agent

All Season's Travel/ Libby and Karla's Travel
Stevensville, Michigan
03.1995 - 08.1998

Helped clients purchase flight tickets, arrange car rentals and locate other forms of transportation.

Education

Some College (No Degree) - Travel Agency

Ivy Tech Community College
South Bend, IN

Michigan Health Dept.
Lansing, MI

Skills

  • Customer Service
  • Positive and Professional
  • Problem Solving
  • Public Speaking
  • Public Interaction
  • Schedule Management
  • Cleanliness and Sanitation
  • Company Policy Adherence
  • Food and Beverage Service
  • Travel Arrangements
  • POS System Operation
  • Teamwork and Collaboration
  • Dependability
  • Punctuality
  • Flexibility

Timeline

Flight Attendant

Spirit Airlines Inc.
10.2023 - Current

Restaurant Owner/Operator

Waffle House of America
09.1998 - 10.2011

Travel Agent

All Season's Travel/ Libby and Karla's Travel
03.1995 - 08.1998

Some College (No Degree) - Travel Agency

Ivy Tech Community College

Michigan Health Dept.
Barbara Kirby