Barbara Kotovic Sprinkman
Summary
Talented Inside Sales Representative successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Inside Sales Representative
Grover Corporation
01.2020 - 04.2024
- Increase sales revenue by building strong relationships with clients and provide insightful product recommendations.
- Create vigorous and intentional follow-up plans with all potential customers to create energy within transaction.
- Responsible for $3 million + Sales
- Qualify New Customers which includes determining customer needs and pain points, volume potential, repeatable business, analyze request for quotes, review drawings, work closely with Engineering dept, calculate pricing, prepare quote and create follow up plan for successful close.
- Team with channel partners to build pipelines, expand customer base and close deals
- Work with Social Media coordinator to develop web strategies to gain potential leads
- Converted Existing and New Customers to spend $7,500+ annually
- Results 2022 Added $202K+ in sales
- Results 2023 Added $158K+ in sales
- Completed 1 Year Sales Training from Coach Ron Karr, Lean Manufacturing Program, Attended 2023 CONEXPO Show(Largest Industrial Show in North America)
- Learned CONEXPO APP, trained sales personnel and coordinated 3 salespeople on what customers to see.
- Responsible for accurate and current data for customers and prospects.
Broker Associate
Keller Williams Realty- Member of Team Trimble
01.2016 - 01.2019
- Sold Residential Real Estate
- 1 Team in Lake Country Currently
- 30+ Million Dollar Sales Team.
Broker Associate
Shorewest Realtors
01.2013 - 01.2016
- Sold Residential Real Estate
- 10 Million Dollar Individual Producer.
Inside Sales/Customer Service Representative
Shop Direct Brands Inc.
01.2009 - 01.2013
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Created, implemented and managed order management system
- Approved, processed, reported on over 8,000 orders monthly worth 1.5M annually
- Created, implemented and managed supplier procurement process for 75 plus suppliers
- Created, implemented Quoting process for Domestic, International, Government and Custom Products
- Managed and reported on 400 plus orders for the Amazon store annually
- Transitioned and became completely proficient on three different eCommerce platforms
- Magento, Znode, and a custom eCommerce platform
- Created and implemented fraud management process saving the company $120,000 annually
- Increased sales by $35,000 in 6 months
- Familiar with CRM tools, proficient in Sales force
- Website optimization skills, data, images, content, pricing
- Networking 500 contacts LinkedIn, and Waukesha Country Business Alliance.
Customer Service/Inside Sales/Website coordinator
W.M. Sprinkman Corporation
01.2006 - 01.2008
- Maintained a sales growth of 20% per year
- Negotiated over 20 new customer contracts
- Managed data for new website
- Maintained an excellent working relationship with 2 technicians by having weekly meetings.
Volunteer Emergency Medical Technician-Intermediate
Town of Delafield
- Responded to 911 calls for medical emergencies.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Administered tests and medication to stabilize patients in field or in transit.
- Continuously enhanced professional knowledge by participating in ongoing training opportunities and staying current on industry best practices.
Education
Bachelor of Arts Degree-Social Science Major Anatomy Minor -
Colorado State University
Fort Collins, COEmergency Medical Technician-Intermediate Level -
Waukesha County Technical College
Pewaukee, WIEmergency Medical Technician-Basic Level -
Hawkeye Institute of Technology
Waterloo, IASkills
- Customer Relationship Building
- Goal-oriented mindset
- Objection handling
- Sales strategy development
- Pipeline Management
- Client Retention Strategies
- Attention to Detail
- Social media outreach
- Sales Presentations
- Vital Sign Monitoring
- IV Insertion
- Medication Administration
Timeline
Inside Sales Representative
Grover Corporation
01.2020 - 04.2024
Broker Associate
Keller Williams Realty- Member of Team Trimble
01.2016 - 01.2019
Broker Associate
Shorewest Realtors
01.2013 - 01.2016
Inside Sales/Customer Service Representative
Shop Direct Brands Inc.
01.2009 - 01.2013
Customer Service/Inside Sales/Website coordinator
W.M. Sprinkman Corporation
01.2006 - 01.2008
Volunteer Emergency Medical Technician-Intermediate
Town of Delafield
Bachelor of Arts Degree-Social Science Major Anatomy Minor -
Colorado State University
Emergency Medical Technician-Intermediate Level -
Waukesha County Technical College
Emergency Medical Technician-Basic Level -
Hawkeye Institute of Technology
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