Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Barbara Murphy

Lebanon,OH

Summary

  • Dynamic sales associate with proven expertise at J.C. Penney, excelling in customer service management and relationship building. Adept at problem-solving and multitasking, I drive sales through effective communication and suggestive selling techniques. Committed to enhancing customer experiences and contributing to team success in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Sales Associate

J.C. Penny Store
11.1995 - 11.2017


  • Maintained professionalism while resolving issues in high-stress situations.
  • Engaged customers to build rapport and loyalty through personalized interactions.
  • Educated clients on promotions and product offerings using effective selling techniques in multiple areas.
  • Assessed customer needs and utilized suggestive selling to drive sales.
  • Contributed to visual merchandising by creating attractive displays that stimulated interest.
  • Participated in ongoing training to stay updated on industry trends and products.

Foster Care Provider

Louies Legacy Animal Rescue
01.2018 - Current

Fostered puppies, dogs and kittens.

Screened adoption applications by contacting current vet, if applicable.

Contacted applicant to ensure animal would be a good match

Finalized adoptions

Worked with the special events team to coordinate community events

Branch Supervisor/Teller

Bank of America
1995 - 05.2000

Education

No Degree - Accounting/Business Management

Orange County Community College
Middletown, NY

Skills

  • Customer service management
  • Relationship building
  • Teamwork and collaboration
  • Multitasking Abilities
  • Problem-solving
  • Adaptability and flexibility
  • Phone and email etiquette
  • Appointment scheduling

Affiliations


Lebanon High School After Prom Committee:

volunteer for 9 years, President for 2 years

Timeline

Foster Care Provider

Louies Legacy Animal Rescue
01.2018 - Current

Sales Associate

J.C. Penny Store
11.1995 - 11.2017

Branch Supervisor/Teller

Bank of America
1995 - 05.2000

No Degree - Accounting/Business Management

Orange County Community College