Barbara Rasnake
Longview,WA
Summary
Results-oriented sales associate with a focus on delivering exceptional customer service and driving sales growth. Recognized for strong organizational skills and the ability to resolve conflicts efficiently, enhancing overall customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Walmart
Longview, WA
09.2017 - 12.2017
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained clean and organized sales floor to promote a welcoming environment for shoppers.
- Collaborated with team members to restock shelves and manage inventory effectively.
- Addressed customer complaints promptly, resolving issues to maintain brand loyalty.
- Supported promotional displays setup, enhancing visibility of featured products.
- Learned store policies and procedures quickly, adapting to fast-paced retail environment effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Sales Associate
Macy's
Kelso, WA
03.2015 - 08.2017
- Demonstrated product features to educate customers and drive sales engagement.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
High School Diploma -
Mark Morris High School
Longview, WA06-2012
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Excellent people skills
- Payment processing
- Sales goals attainment
Timeline
Sales Associate
Walmart
09.2017 - 12.2017
Sales Associate
Macy's
03.2015 - 08.2017
High School Diploma -
Mark Morris High School