Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Barbara Rivera

Las Vegas,NV

Summary

Enthusiastic server excited to transition from luxury sales on the Las Vegas Strip to delivering exceptional service in the fine dining realm. Thrives in high-pressure settings, eager to deliver memorable experiences with warmth and professionalism. Remains focused, positive, and smiling in challenging situations.

Overview

11
11
years of professional experience

Work History

Server

Bluebei Sushi & Grill
04.2023 - Current
  • Instilled warmth in customer interactions, creating a welcoming atmosphere and ensuring exceptional dining experience, fostering minimum 80% repeat clientele
  • Guided patrons through Japanese culinary insights and expertly paired sake, enhancing their educational and immersive dining experience
  • Adapted seamlessly to the restaurant's fast-paced environment, handling diverse roles, including front-of-house duties during peak hours

Hostess/Server

Kabuki Japanese Fusion
10.2022 - 04.2023
  • Handled dozens of daily takeout orders from delivery apps to POS, while managing front entrance and organizing waitlists during peak periods.
  • Adapted to different dining setups for private events or seasonal changes, optimizing guest flow.
  • Mastered extensive menu, committing numerous items and details to memory for accurate order processing.

Luxury Sales Consultant

Agent Provocateur
10.2016 - 07.2018
  • Earned trust with poised, persuasive demeanor; offered hands-on fitting room assistance for an exceptional shopping experience.
  • Built rapport with 500+ clients through ongoing email and phone communication. Managed appointments, ensuring timely follow-ups and catering to individual preferences.
  • Occasionally provided assistance to celebrity clientele.

Retail Team Lead

Alex & Ani
04.2014 - 10.2016
  • Welcomed 50-100 customers daily, seamlessly integrating the brand's mission and charity involvement into each interaction, while tailoring the sales experience to individual preferences.
  • As head of Charity By Design, organized successful fundraising events and led team to outperform other locations in collecting donations, achieving up to 300% more through effective coaching.

Chocolatier Sales Connoisseur/Supervisor

Vosges Haut Chocolat
08.2013 - 08.2014
  • Guided customers through exclusive chocolates, curating exquisite flavors and pairings, seamlessly incorporating cross-selling and upselling.

Education

Bachelor of Science - Human Services With Youth/Family Focus

Purdue University
West Lafayette, IN
02.2023

Skills

  • High-volume dining
  • Exceptional customer service
  • Upselling/Cross-selling
  • Sake pairing
  • Gluten-free/Vegan expertise

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server

Bluebei Sushi & Grill
04.2023 - Current

Hostess/Server

Kabuki Japanese Fusion
10.2022 - 04.2023

Luxury Sales Consultant

Agent Provocateur
10.2016 - 07.2018

Retail Team Lead

Alex & Ani
04.2014 - 10.2016

Chocolatier Sales Connoisseur/Supervisor

Vosges Haut Chocolat
08.2013 - 08.2014

Bachelor of Science - Human Services With Youth/Family Focus

Purdue University

Similar Profiles

CREATE PROFILE
Barbara Rivera