Barbara Savannah Meagher
Birmingham
Summary
Perceptive and detail-oriented HR operations professional with a strong focus on processes and a genuine passion for people, committed to fostering positive workplace environments. Motivated to leverage experience as a client specialist and a compassionate approach to support organizational objectives and enhance employee engagement. Prepared to contribute to team success through effective collaboration and innovative HR solutions.
Overview
7
7
years of professional experience
Work History
Team Lead Receptionist
Patton Chapel Animal Clinic
Birmingham, AL
09.2024 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Trained and mentored new reception staff, enhancing team performance and service quality.
- Implemented scheduling systems to optimize appointment management for clients and staff.
- Coordinated communication between departments, streamlining information flow and improving responsiveness.
- Resolved guest inquiries and concerns promptly, fostering positive customer experiences.
- Collaborated with other department leads to address cross-functional challenges and improve overall operations.
- Handles escalated guest complaints with professionalism, finding effective solutions that ensured customer satisfaction while maintaining company policies.
- Manged over 60 clients calls per day
Preschool Teacher
Ardent Preschool and Daycare
Birmingham, AL
12.2023 - 09.2024
- Facilitated creative activities that fostered comprehensive growth and inspired young children to explore their surroundings.
- Revamped curriculum by integrating creative and engaging activities tailored to diverse needs of young learners.
- Facilitated communication with parents to deliver consistent updates on children's progress.
- Trained new teachers in best practices for early childhood education and classroom engagement techniques.
Receptionist/Executive Assistant
Fairway Independent Mortgage
Huntsville, AL
08.2021 - 06.2022
- Responsible for organizing office, answering phone calls, and assisted broker with handling potential, new, or existing.
- Quickly and efficiently opened new customer accounts by accurately recording account data of necessary documentation and answered any questions clients may have about the loan process.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Greeted arriving visitors, determined nature and purpose of visit, and directed individuals to appropriate destinations.
- Kept records of customer interactions, processed customer accounts, and filed documents.
Lead Bartender
Bourbon Street Bar
Auburn, AL
09.2018 - 12.2020
- Developed and improved the capabilities of sales while adhering to state alcohol procedures.
- Close out cash register and prepared cashier report at close of business. Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Collaborated with team to quickly resolve customer complaints in a timely manner.
Education
Bachelor of Science - Human Resources Management
Athens State University
Athens, Alabama, AL07-2026
Bachelor of Science - Humanities and Social Science- Individualized Degree Program, with focus in Human Resources
ATHENS STATE UNIVERSITY
Athens, AL04.2024
Skills
- Client Services
- Strategic Planning
- Employee Engagement
- Organizational Skills
- Team Building
- Communication Skills
- Problem Solving
- Microsoft Office Suite
- Security Awareness
Affiliations
- Society of Human Resources Member- National
- Society of Human Resources Student Chapter- Athens State University
Timeline
Team Lead Receptionist
Patton Chapel Animal Clinic
09.2024 - Current
Preschool Teacher
Ardent Preschool and Daycare
12.2023 - 09.2024
Receptionist/Executive Assistant
Fairway Independent Mortgage
08.2021 - 06.2022
Lead Bartender
Bourbon Street Bar
09.2018 - 12.2020
Bachelor of Science - Human Resources Management
Athens State University
Bachelor of Science - Humanities and Social Science- Individualized Degree Program, with focus in Human Resources
ATHENS STATE UNIVERSITY