Desired Job Title
OpticianPersonnel CoordinatorDepartment ManagerCash Office AssociateWork Type
Full TimeLocation Preference
RemoteOn-SiteLocation: Machesney Park, US
Open to relocation: Yes
Open To Work
Verified
This profile is verified using an email address.
Barbara Shelley
Machesney Park
Work Preference
Summary
Results-driven professional with a strong background in customer services. Known for effective communication and training abilities, contributing to team success and customer satisfaction. Ready to apply skills to improve training and compliance processes.
Overview
24
24
years of professional experience
Work History
Optician
Walmart
4781 E Rockton Rd
12.2021 - Current
- Provide exceptional customer service by assisting customers in selecting eyewear that meets their needs.
- Trained new staff on operational procedures and best practices in optical sales and customer interaction.
- Ensured compliance with health regulations and company policies, maintaining a safe environment for patients and staff.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Maintain precise inventory of Contact lenses and frames, optimizing stock levels for customer demands.
- Educate customers on proper eyewear care and usage to enhance product longevity and satisfaction.
Personnel Coordinator
Walmart
3902 W Riverside Blvd
05.2009 - 08.2020
- Coordinated recruitment processes, ensuring alignment with company policies and local regulations.
- Managed employee onboarding, facilitating training programs for new hires to enhance integration.
- Developed and maintained employee records using HR management systems for compliance and reporting.
- Streamlined communication between departments to address personnel issues efficiently and effectively.
Department Manager
Walmart
7219 Walton St
02.2005 - 05.2009
- Led team in optimizing inventory management processes to enhance stock availability.
- Developed and implemented training programs for new associates, improving onboarding efficiency.
- Streamlined departmental operations through process improvements, reducing waste and increasing productivity.
- Analyzed sales data to identify trends, driving decisions for merchandising and promotional strategies.
Cash Office Associate
Walmart
7219 Walton St. Rockford, IL. 61108
06.2002 - 02.2005
- Processed cash transactions accurately, ensuring compliance with company policies.
- Assisted in balancing cash drawers, minimizing discrepancies through attention to detail.
- Conducted audits of cash office operations, identifying areas for process improvement.
- Managed daily cash flow reports, providing insights to enhance financial accuracy.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Prepared bank deposits and corporate cash shipments.
Education
High School Diploma -
Irving Crown
Carpentersville, ILSkills
- Customer service
- Optical measurements
- Insurance verification
- Computer skills
Timeline
Optician
Walmart
12.2021 - Current
Personnel Coordinator
Walmart
05.2009 - 08.2020
Department Manager
Walmart
02.2005 - 05.2009
Cash Office Associate
Walmart
06.2002 - 02.2005
High School Diploma -
Irving Crown