Barbara A. Orlando
Mansfield,MA
Summary
Big-picture Unit Coordinator with 20 years of experience leading team in collaborative patient care. Directs numerous medical professionals in both general and specialized practices to tend to every patient need. Passionate in promoting total health and well-being.
Overview
20
20
years of professional experience
Work History
Unit Coordinator
Morton Hospital Steward
03.2020 - 11.2023
- Handled 50+ incoming phone calls, referring to correct person, departments.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Coordinated and maintained referral sources related to admissions, discharges and follow up services to sustain daily census requirements.
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
- Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.
- Kept track of unit census and notified nursing supervisor to assist with staffing needs.
Unit Coordinator
Steward Norcap Hospital
09.2007 - 11.2020
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Coordinated and maintained referral sources related to admissions, discharges and follow up services to sustain daily census requirements.
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
- Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff
- Assisted nurse manager by making call coverage for staffing issues/sick calls.
- Input complete and accurate patient record and identity of physician of record on computer and patient chart to facilitate appropriate routing of patient information to correct physician.
- Answering of all incoming calls (50) and referring to correct party in timely manner.
Unit Coordinator
Sturdy Memorial Hospital
09.2003 - 09.2007
- Worked on both Emergency Unit and Outpatient Oncology Units on per diem basis.
- Greeted visitors in a professional and courteous manner.
- Answered call bells in a timely manner and referred patients needs to the assigned nurse.
- Handled all phone calls, laboratory input,picked up chemo and all necessary supplies, kept patient EMR updated with orders, for IV medication, diet and more.
- Worked collaboratively with all nursing and medical staff to ensure a smooth shift. prioritized patient care by utilizing excellent management.
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
Education
Bachelor of Arts - Social Work
Bridgewater University
Bridgewater06.2023
Certificate - Certified Dental Assistant
Boston University
Boston, MA06.1973
High School Diploma -
Natick High School
Natick, MA06.1972
Skills
- Staff Scheduling
- Charting
- Medical Terminology
- Team Player
- Problem solving
- Meditech
Affiliations
Member of the Ladies Philoptochos Society (The Friend Of The Poor)
Active in my church.
Gardening, reading and volunteering
I enjoy working in my vegetable garden and flower beds.
Reading is a pastime that is very fulfilling. I belong to a book club and share favorite titles with friends.
The volunteering that I do is with my local church and on a national level.
Timeline
Unit Coordinator
Morton Hospital Steward
03.2020 - 11.2023
Unit Coordinator
Steward Norcap Hospital
09.2007 - 11.2020
Unit Coordinator
Sturdy Memorial Hospital
09.2003 - 09.2007
Bachelor of Arts - Social Work
Bridgewater University
Certificate - Certified Dental Assistant
Boston University
High School Diploma -
Natick High School
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