Barbi Fields Bodin
Franklin,LA
Summary
Dynamic customer service professional with extensive experience at Whole Food Market, excelling in cash handling and customer relationship management. Proven track record of enhancing customer satisfaction through effective problem-solving and tailored recommendations, leading to increased loyalty and repeat business. Adaptable and reliable, with a strong focus on delivering exceptional service in fast-paced environments.
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Whole Food Market
Lafayette, LA
10.2017 - Current
- Executed accurate transaction processing utilizing point-of-sale systems.
- Facilitated customer support by addressing product inquiries and providing tailored recommendations.
- Oversaw cleanliness and organization of checkout area to enhance customer experience.
- Processed cash transactions, credits, and returns with precision and efficiency.
Manager/Sales
Big Ben Rent to Own
Opelousas, LA
08.2016 - 09.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Fostered relationships with clients to ensure customer satisfaction and promote repeat business.
Banquet Server
Cypress Bayou Casino and Hotel
Charenton , Louisiana
09.2008 - 08.2016
- Delivered exceptional service during high-volume events, ensuring guest satisfaction and engagement.
- Trained new servers in operational procedures and customer service best practices.
Education
High School Diploma -
Franklin High School
Franklin, LASkills
Customer relations
Accomplishments
I was voted team member of the month several times by my group of supervisors.
Certification
State and City Bar card
Timeline
Customer Service Cashier
Whole Food Market
10.2017 - Current
Manager/Sales
Big Ben Rent to Own
08.2016 - 09.2017
Banquet Server
Cypress Bayou Casino and Hotel
09.2008 - 08.2016
High School Diploma -
Franklin High School