Barbie Holst
Mazeppa,MN
Summary
Dedicated sales associate with a proven track record in delivering exceptional customer service, fostering repeat business, and training new staff. Recognized for reliability, strong teamwork, and effective time management.
Overview
16
16
years of professional experience
Work History
Sales Associate
Kwik Trip
Zumbrota, MN
11.2023 - Current
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of store displays to ensure appealing presentation.
- Operated point-of-sale systems efficiently for accurate transaction processing.
- Stocked shelves promptly to maintain inventory levels and support sales activities.
- Collaborated with team members to achieve daily sales goals and optimize workflow.
- Provided training and support to new associates on store policies and procedures.
- Monitored expiration dates on products to ensure quality standards were met consistently.
- Engaged with customers in a friendly manner, fostering repeat business through exceptional service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Server/Bartender
WDZ'2
Mazeppa, MN
06.2022 - Current
- Delivered exceptional customer service by efficiently taking orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and service delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed payments accurately, ensuring smooth transactions for all customers.
- Assisted in training new servers on restaurant protocols and service standards.
- Adapted quickly to high-pressure situations during peak hours, maintaining composure and efficiency.
Server/Bartender
Covered Bridge Sports Bar
Zumbrota, MN
05.2010 - 11.2023
- Delivered exceptional customer service by efficiently taking orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and service delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed payments accurately, ensuring smooth transactions for all customers.
- Assisted in training new servers on restaurant protocols and service standards.
- Adapted quickly to high-pressure situations during peak hours, maintaining composure and efficiency.
Education
No Degree - Medical Clerk Typist
Rochester Community And Technical College
Rochester, MNSkills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Problem-solving
Excellent people skills
Reliable and punctual
Goal oriented
Exceptional customer service
Outgoing personality
Cash handling
Flexible schedule
Cash handling accuracy
Client service
Store opening and closing
Timeline
Sales Associate
Kwik Trip
11.2023 - Current
Server/Bartender
WDZ'2
06.2022 - Current
Server/Bartender
Covered Bridge Sports Bar
05.2010 - 11.2023
No Degree - Medical Clerk Typist
Rochester Community And Technical College