Summary
Overview
Work History
Education
Skills
Interests
Timeline
Volunteer Experience
Generic

Barby Tolentino

Frisco,TX

Summary

Results-driven individual with extensive experience in managing diverse client needs across multiple industries. Known for strong analytical thinking and team-building skills, driving success in both customer satisfaction and employee engagement initiatives.

Overview

26
26
years of professional experience

Work History

Strategic Accounts Sales Assistant II

Fambrands
07.2024 - 04.2026
  • Proven ability to manage key accounts, prepare sales materials and analyze customer data to inform sales strategies.
  • Skilled in maintaining detailed customer records, facilitating communication between clients, internal teams and supporting the execution of sales initiatives including supply chain, quality control in production.
  • Committed to enhancing customer experiences and contributing to team success through exceptional organizational skills and attention to detail.
  • Understanding current fashion trends to align product offerings with the market demands.

Employee Experience Associate

Fambrands
08.2021 - 07.2024
  • Developed and maintained documentation for standard HR operating procedures and best practices.
  • Implemented employee engagement initiatives to boost morale and company productivity.
  • Collaborate with cross-functional teams to address employee concerns and improve retention rates.
  • Conduct onboarding sessions for new hires to ensure a smooth transition into the company.

Professional Dog Walker PT

Self Employed
02.2016 - 10.2025
  • Managed daily dog walking schedules for multiple clients, ensuring timely services and client satisfaction.
  • Addressed specific needs by providing transportation to and from vet visits and administered daily medical care for dogs, including insulin injections and other necessary treatments.
  • Trained new clients on proper leash handling techniques to enhance safety during walks.
  • Established strong relationships with clients through regular communication and feedback collection.
  • Captured professional dog photography while providing care for each canine client.

Admissions Specialist

California School of Culinary Arts
11.2006 - 04.2008
  • Evaluated and processed student applications to ensure compliance with admission standards.
  • Guided prospective students through enrollment procedures, enhancing engagement and satisfaction.
  • Coordinated campus tours and information sessions, showcasing program offerings and facilities.
  • Developed training materials for new admissions staff to standardize operational procedures.

Licensed Financial Specialist

Citibank, NA
01.2000 - 07.2005
  • Developed tailored financial strategies for diverse client portfolios to enhance asset growth.
  • Analyzed complex financial data to ensure compliance with regulatory standards and internal policies.
  • Collaborated with cross-functional teams to streamline processes and improve client onboarding experiences.
  • Mentored junior staff on investment products, enhancing team knowledge and service delivery.

Education

Bachelor of Science - Business Administration

California Polytechnic State University
Pomona, CA

Master of Arts - Fine Arts-Photojournalism

Academy of Art University
San Francisco, CA

Skills

  • Client Relationship Management
  • Effective and Proactive Communication
  • Customer Service Excellence
  • Organizational Skills
  • Complex Problem-solving
  • Product merchandising
  • Multitasking Abilities
  • Data Analysis and Reporting
  • Quality Assurance and Control
  • Project Management

Interests

  • Creative Writing
  • Animal Welfare Advocacy
  • Fashion
  • Sign Language
  • Sports
  • Road Trips
  • Documentary Photography
  • Volunteer

Timeline

Strategic Accounts Sales Assistant II

Fambrands
07.2024 - 04.2026

Employee Experience Associate

Fambrands
08.2021 - 07.2024

Professional Dog Walker PT

Self Employed
02.2016 - 10.2025

Admissions Specialist

California School of Culinary Arts
11.2006 - 04.2008

Licensed Financial Specialist

Citibank, NA
01.2000 - 07.2005

Bachelor of Science - Business Administration

California Polytechnic State University

Master of Arts - Fine Arts-Photojournalism

Academy of Art University

Volunteer Experience

Visual Merchandiser-Habitat for Humanity International, Redlands, CA.

Driver-Ureach Meals on Wheels, Redlands, CA.

Donations Coordinator-Boys & Girls Club, Bell Gardens, CA.

Photographer-Animal Shelters, San Bernardino, CA.

Barby Tolentino