Outgoing, Hospitality focused Server with a documented track record of cultivating team oriented service environments and building strong guest relationships. Dedicated to developing and supporting teams of servers during shifts.
Overview
6
6
years of professional experience
Work History
Head Server
Terra Terroir
01.2021 - 01.2023
Monitored the dining room for cleanliness, proper table maintenance, and customer satisfaction.
Supervised service staff in providing quality service to customers in a timely manner.
Developed training materials for new employees on restaurant policies, procedures, and standards.
Conducted regular staff meetings to discuss changes in policy and procedures or other relevant topics.
Served high volume of tables at once and simultaneously supervised serving staff.
Trained new servers on menu items and restaurant standards.
Server
Rosati's Chicago Pizza and Sports Pub
01.2018 - 01.2020
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared drinks according to standard recipes.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Provided exceptional service to high volume of daily customers.
Trained new employees on restaurant procedures and plating techniques.
LSAT Prep Teacher
Kaplan Test Prep
Atlanta, GA
01.2017 - 01.2018
Developed and implemented lesson plans based on curriculum objectives.
Assessed student performance through tests, quizzes, and other assessments.
Provided individualized instruction to meet the needs of all students.
Utilized technology-based learning tools to enhance classroom instruction.
Legal Intern
HiCap Formulations (HK) Ltd
Shanghai, China
Reviewed legal documents and provided summaries of their contents.
Provided support for complex corporate transactions including due diligence reviews.
Organized files, documents, notes, and other materials relevant to a case or transaction.
Reviewed contracts for accuracy and compliance with applicable laws and regulations.
Drafted and edited client correspondence, demand letters and legal memoranda.
Education
Bachelor of Arts - Philosophy and Political Science
The University of Alabama
05.2010
Skills
High-volume dining
Wine Pairings
Upselling techniques
Point of Sale (POS) system operations
Service prioritization
Strong leadership
Task Delegation
Policy Enforcement
Tableside Service
Guest Relations
Relationship Management
Timeline
Head Server
Terra Terroir
01.2021 - 01.2023
Server
Rosati's Chicago Pizza and Sports Pub
01.2018 - 01.2020
LSAT Prep Teacher
Kaplan Test Prep
01.2017 - 01.2018
Legal Intern
HiCap Formulations (HK) Ltd
Bachelor of Arts - Philosophy and Political Science
The University of Alabama
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SAMY RIBEIROSAMY RIBEIRO
Agent de production at Diamant Du TerroirAgent de production at Diamant Du Terroir