Summary
Overview
Work History
Education
Skills
Timeline
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Barrington Bromfield

Miramar,FL

Summary

Dynamic and customer-focused professional with extensive experience as a Rideshare Driver for Uber and Lyft. Proven track record in enhancing customer satisfaction through exceptional service and effective communication. Skilled in GPS navigation and vehicle maintenance, ensuring timely and safe transportation while fostering positive relationships with passengers.

Overview

20
20
years of professional experience

Work History

Rideshare Driver

Uber And Lyft
03.2018 - Current
  • Delivered safe and efficient rides while maintaining high customer satisfaction levels.
  • Navigated complex routes using GPS technology to ensure timely arrivals.
  • Communicated effectively with passengers to address needs and preferences.
  • Managed vehicle maintenance and inspections to uphold operational safety standards.
  • Coordinated with rideshare platform systems for seamless ride scheduling and tracking.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Picked up riders at designated locations and greeted upon vehicle entry.

Delivery Driver

Miami Direct Furniture
07.2005 - 03.2018
  • Delivered furniture efficiently, ensuring timely arrivals and customer satisfaction.
  • Navigated routes using GPS technology to optimize delivery speed and accuracy.
  • Loaded and unloaded merchandise while adhering to safety protocols and best practices.
  • Maintained vehicle cleanliness and performed routine maintenance checks to ensure reliability.
  • Collaborated with warehouse staff to coordinate inventory management and streamline operations.
  • Assisted in training new drivers on delivery procedures and company policies.
  • Resolved customer inquiries and concerns promptly during delivery interactions, enhancing service quality.
  • Implemented process improvements that reduced delays and improved overall delivery efficiency.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Operated light trucks to deliver loads as far as 400 miles from home location.

Education

High School Diploma -

Miramar High School
Miramar, FL
06-2004

Skills

  • Schedule management
  • Excellent navigation
  • Customer service
  • Vehicle maintenance
  • Passenger transportation
  • Punctuality
  • Customer engagement
  • Cleanliness
  • Safe driving
  • Route planning
  • Time management
  • Clean driving record
  • Problem-solving
  • GPS proficiency
  • Ride-sharing platform knowledge
  • Wheelchair assistance

Timeline

Rideshare Driver

Uber And Lyft
03.2018 - Current

Delivery Driver

Miami Direct Furniture
07.2005 - 03.2018

High School Diploma -

Miramar High School

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Barrington Bromfield