Barry Crawford
Piedmont,SC
Summary
Multi- talented service, sales and management professional searching for home to finish my career post Covid preferably in wholesale coffee and beverage of related fields.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Account Executive
Community Coffee
Greenville , SC
08.2022 - Current
- Cold calling and leads follow up. Determine correct equipment and product mix to satisfy customer needs as efficiently as possible. Coordinate equipment installs and product deliveries.
Field Service Technician
Westrock Coffee
Greenville , SC
06.2021 - 08.2022
- Multi skilled position, trouble shooting, repair, maintenance and installation of hot beverage equipment.
- Trained client on proper operation care and cleaning of equipment.
- Maintained service van and parts inventory.
Service Manager/Trainer
Royal Cup Coffee
Greenville , SC
05.1994 - 06.2021
- Assigned work and monitored performance of project personnel.
- Budget management.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Forecasted department goals and objectives and enforced deadlines for quality service and speedy task completion.
- Trained new and under performing field service technicians across the U.S.
Education
GED -
Greenville Technical College
Greenville, SC05-1988
Skills
- Customer Relationship Management
- Customer Service
- Budget Management
- Service Management
- Basic plumbing, electrical and refrigeration skills
- Universal EPA certification
Certification
- Universal EPA refridgerent certification.
Accomplishments
- Five service technician of the year awards.
- One service manager of the year award.
Affiliations
- Dedicated husband, father and grandfather.
- Involved HOA officer and leader. Organized multiple neighborhood projects.
Timeline
Account Executive
Community Coffee
08.2022 - Current
Field Service Technician
Westrock Coffee
06.2021 - 08.2022
Service Manager/Trainer
Royal Cup Coffee
05.1994 - 06.2021
GED -
Greenville Technical College
- Universal EPA refridgerent certification.
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