Summary
Work History
Education
Skills
Timeline
Generic

Barry Ramsey

Oldsmar,FL

Summary

  • Dynamic customer service representative with a proven track record at Access2Care, excelling in complaint handling and active listening. Adept at conflict resolution and data entry, ensuring efficient service delivery and fostering repeat business.

Work History

CSR

Access2Care
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.

CSR

Parliment Roofing

Education

Associate Of Science - Accounting And Finance

Georgia Northwest Technical College
Rock Spring, GA
05.2013

Skills

  • Call center experience
  • Customer focus
  • Complaint handling
  • CRM software
  • Customer service
  • Active listening
  • Critical thinking
  • Professional telephone demeanor
  • Conflict resolution
  • Microsoft outlook
  • Computer proficiency
  • Customer relations
  • Data entry

Timeline

CSR

Access2Care

CSR

Parliment Roofing

Associate Of Science - Accounting And Finance

Georgia Northwest Technical College
Barry Ramsey