Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Work History
Property Manager Office Administrator
1 Year 7 Months
J Cure Properties, LLC | 06.2024 - 01.2026
Managed tenant communications, addressing inquiries and resolving issues efficiently.
Coordinated property maintenance schedules, ensuring timely completion of repairs and upkeep.
Oversaw lease administration, including renewals and compliance with regulations.
Implemented software solutions for tracking rental payments and maintenance requests, enhancing operational efficiency.
Office Manager
6 Years 4 Months
Forex Currency | 01.2010 - 05.2016
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Coached new hires on company processes while managing employees to achieve maximum production.
Evaluated employee records and productivity to complete employee evaluations.
Developed standard operating procedures for all administrative employees.
Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Managed office operations while scheduling appointments for department managers.
Coordinated special projects and managed schedules.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Owner/Manager
14 Years 7 Months
Self Employed | 06.1995 - 01.2010
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Created and monitored promotional approaches to increase sales and profit levels.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Founded and managed real estate business, growing revenue to $120,000.00 in first year.