Dependable professional skilled in coordinating sensitive services and fostering meaningful relationships. Strong background in customer service and active listening, ready to enhance client experiences and drive impactful outcomes.
Overview
2027
2027
years of professional experience
Work History
Sales Associate
Toyota of Fort Worth
Fort Worth, TX
04.1996 - 03.2026
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Licensed Funeral Director
Lucas Funeral Home
Fort Worth, TX
1991 - 1996
Managed preparation of bodies for viewing, utilizing appropriate embalming techniques and sanitary practices.
Coordinated funeral services, ensuring compliance with state regulations and family wishes.
Facilitated grief support meetings, providing resources and guidance to bereaved families.
Developed and maintained relationships with local hospitals, nursing homes, and clergy for referral purposes.
Licensed Funeral Director
Laurel Land Funeral Home
Fort Worth, TX
1983 - 1991
Oversaw logistics for transportation of deceased individuals to ensure timely service delivery.
Handled sensitive situations professionally while maintaining confidentiality of personal information at all times.
Led community outreach programs to educate the public on end-of-life planning options and services available.