Bashar Diab
Tampa,FL
Summary
Results-driven team leader with proven success in coaching sales teams to exceed targets. Skilled in multi-tasking, customer service, and problem-solving, with fluency in four languages to enhance client interactions.
Overview
10
10
years of professional experience
Work History
Sales Associate Team Leader
The Furniture Outlets
Lakeland, FL
12.2024 - Current
- Led sales team to achieve weekly targets through effective coaching and performance monitoring.
- Developed training programs to enhance product knowledge and customer service skills among team members.
- Analyzed sales data to identify trends, optimizing promotional strategies for increased revenue.
- Implemented inventory management strategies that improved stock accuracy and reduced discrepancies.
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Department Manager
Menards
Bridgeview, IL
06.2018 - 08.2021
- Mentored team members to improve performance and foster a collaborative work environment.
- Led sales strategies to enhance customer engagement and drive revenue growth.
- Implemented training programs for new hires, enhancing product knowledge and customer service skills.
- Delivered exceptional customer service experiences, addressing concerns promptly and building lasting relationships with clients.
- Increased sales revenue by implementing targeted marketing strategies and effective customer relationship management.
Sales Associate
La Creperia
Chicago Ridge, IL
04.2016 - 06.2018
- Maintained cleanliness and organization of sales floor and inventory areas.
- Processed transactions efficiently using point-of-sale systems.
- Assisted customers in product selection, enhancing overall shopping experience.
- Trained new team members on customer service protocols and product knowledge.
- Developed merchandising displays to promote seasonal products effectively.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Associate of Science - Physical Therapy
University of Illinois At Chicago
Chicago, ILGED -
Oak Lawn Community High School
Oak Lawn, IL05-2018
Skills
- Team management
- Sales presentations
- Customer service
- Problem-solving
- Multi-tasking strength
- Reliable and punctual
- Fluent in four Languages (English, Spanish, Arabic, Turkish)
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Native or Bilingual
Turkish
Professional Working
Timeline
Sales Associate Team Leader
The Furniture Outlets
12.2024 - Current
Sales Department Manager
Menards
06.2018 - 08.2021
Sales Associate
La Creperia
04.2016 - 06.2018
Associate of Science - Physical Therapy
University of Illinois At Chicago
GED -
Oak Lawn Community High School