BASIR AHMAD QASIMI
Fremont,CA
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
8
8
years of professional experience
Work History
Sales Associate
M&R Solutions Inc.
Kabul, Afghanistan
09.2018 - 09.2023
- Built relationships with customers to encourage repeat business.
- Analyzed sales trends to identify growth opportunities and adjust inventory levels accordingly.
- Executed promotional campaigns that increased foot traffic and boosted store revenue.
- Managed customer feedback processes to drive continuous improvement in service delivery.
- Developed and implemented effective merchandising strategies to optimize product visibility.
- Facilitated customer interactions to enhance product knowledge and improve sales performance.
Security Officer
Ministry of Women Affairs and Social Development
Kabul, Afghanistan
08.2018 - 09.2018
- Monitored security operations to ensure compliance with established procedures and standards.
- Trained new personnel in security procedures or security equipment.
- Communicated security policies to staff members and performed security training.
- Provided administrative support to Security Supervisor and other security personnel.
- Monitored security access to ensure compliance with corporate security policies.
- Reviewed security audits to bring awareness to security problems and issues.
- Monitored security cameras to ensure safety and security of all guests.
- Monitored security cameras to ensure safety and security throughout the facility.
Data Entry Clerk
IEC Camesion
01.2017 - 08.2018
- Utilized specialized software applications related to the job role.
- Prepared summaries of daily work completed for review by supervisors.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Organized files according to established procedures for easy retrieval later on.
- Maintained confidentiality of sensitive information entered into the system.
- Reviewed existing information for accuracy and made necessary corrections.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Operated various office equipment such as scanners, printers, when required.
Office Administrative Assistant
EBI Company
01.2016 - 01.2017
- Identification of Materials with engineer.
- Putting a trace for the materials we used and surveyed the inventory with police and Afghan army.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Maintained high levels of product availability by ensuring timely replenishment of stock.
- Collaborated with other departments to coordinate supply chain activities and optimize production schedules.
- Monitored supplier performance to ensure orders were fulfilled on time and accurately according to customer requirements.
- Created reports on inventory levels, trends, costs, deliveries, for upper management review.
Education
BBA - Economics
Fanoos Institute of Higher Studies
Kabul, AfghanistanHigh School Diploma - undefined
Shayed Ahmad Sha Massoud
Kabul, Afghanistan06.2016
Skills
- File Management
- Scanning and copying
- Verbal Communication
- Word Processing
- File Organization
- Complaint resolution
- Inbound and Outbound Calling
- Product Knowledge
- Information Security
- Client Relations
- Microsoft Outlook
- Adaptive team player
- Microsoft PowerPoint
- Customer Service
- Prioritization
- Microsoft Excel
- Team Development
- Customer service
- Teamwork and collaboration
- Time management
- Multi-tasking strength
- Goal oriented
- Relationship building
LANGUAGES
Pashto
Dari
English
Urdu
PROFESSIONAL SOFTWARES
- MS office
- MS power point
- MS word
- Windows installation
- MS Excel
- Internet
PERSONAL INFORMATION
- Age: 24
- Date of Birth: 2000-07-03
- Marital Status: Single
Timeline
Sales Associate
M&R Solutions Inc.
09.2018 - 09.2023
Security Officer
Ministry of Women Affairs and Social Development
08.2018 - 09.2018
Data Entry Clerk
IEC Camesion
01.2017 - 08.2018
Office Administrative Assistant
EBI Company
01.2016 - 01.2017
BBA - Economics
Fanoos Institute of Higher Studies
High School Diploma - undefined
Shayed Ahmad Sha Massoud