Bastian Vallejos
Lynbrook,NY
Summary
Dynamic and reliable executive assistant with expertise in office management. Proven ability to implement effective procedures, skilled in document handling and known for enhancing operational efficiency with a strong background in providing exceptional customer service. Committed to optimizing workflows and supporting organizational goals through effective communication and strategic planning. Ready to leverage skills in a fast-paced environment.
Overview
12
12
years of professional experience
Work History
Executive Assistant
South Pacific
Manhattan, NY
11.2025 - 05.2026
- Coordinated executive schedules, ensuring efficient time management and prioritization of tasks.
- Developed and maintained organized filing systems, enhancing document retrieval and project tracking.
- Assisted in preparation of presentations and reports, contributing to effective communication across departments.
- Managed travel arrangements and itineraries, optimizing logistics for executive meetings and events along projects.
- Implemented office procedures that improved operational efficiency and reduced administrative bottlenecks.
- Conducted research to support strategic initiatives, providing actionable insights for decision-making processes.
- Handled confidential and sensitive information with discretion and tact.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
Restaurant Waiter
Maggiano's Little Italy
Garden City, NY
08.2023 - 05.2026
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed food and beverage orders efficiently, ensuring timely delivery to tables.
- Collaborated with kitchen staff to maintain menu accuracy and quality standards.
- Trained new team members on service protocols and menu knowledge.
- Assisted in maintaining cleanliness and organization of dining area for optimal guest experience.
- Implemented upselling techniques, contributing to increased sales revenue for the restaurant.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Carryout
Maggiano's Little Italy
Garden City, NY
08.2023 - 05.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Crew Member / Lead Barista
Dunkin' Donuts
Port Jervis, NY
09.2021 - 08.2023
- Delivered exceptional customer service in high-volume environment, ensuring satisfaction and loyalty.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Prepared and served beverages and food items according to established standards and quality guidelines.
- Maintained cleanliness of workstations and dining areas, adhering to health and safety regulations.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall efficiency.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Managed inventory levels effectively, ensuring availability of supplies while minimizing waste.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Cashier Supervisor
Tyrone 32 LLC
The Bronx, NY
04.2021 - 08.2021
- Supervised daily cash handling procedures, ensuring accuracy and compliance with company policies.
- Implemented inventory management strategies, reducing discrepancies in stock levels.
- Quickly and accurately counted drawers at start and end of each shift.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
- Resolved customer inquiries and complaints efficiently, enhancing overall service quality.
Junior Assistant
Assex
Valparaiso, Chile
03.2018 - 03.2021
- Assisted in project coordination, ensuring timely completion of tasks and deliverables.
- Maintained accurate records and documentation for various departmental processes.
- Facilitated communication between departments to streamline workflow and enhance collaboration.
- Developed and implemented efficient filing systems to improve information retrieval.
- Maintained accurate records of financial transactions for efficient budget tracking and reporting purposes.
- Expedited daily operations through proficient use of Microsoft Office Suite tools.
- Entered data into system and checked for errors.
- Prepared and proofread professional business correspondence and memos.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Handyman Helper
South Pacific
Manhattan, NY
06.2014 - 08.2016
- Assisted in routine maintenance tasks to ensure operational efficiency and safety compliance.
- Supported experienced handymen in repairs, installations, and renovations across various residential projects.
- Utilized hand tools and power equipment effectively for diverse repair tasks.
- Maintained inventory of tools and supplies, ensuring readiness for daily assignments.
- Demonstrated adaptability by learning new techniques and tools quickly from senior staff members, increasing overall productivity within the team dynamic.
- Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
- Provided versatile assistance across various tasks such as carpentry, painting, and light fixture installation.
- Improved client satisfaction by maintaining a clean and organized workspace during and after job completion.
- Collaborated with team members on larger repair projects, effectively dividing responsibilities for increased efficiency.
- Ensured project deadlines were met with punctuality, dedication, and commitment to quality workmanship.
Cashier / Restaurant Waiter
San Antonio's Restaurant & Bakery
Valley Stream, NY
02.2014 - 04.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register, ensuring accurate cash handling and balanced drawers.
- Assisted customers with inquiries, providing exceptional service and support.
- Collaborated with kitchen staff to streamline order fulfillment and delivery.
- Maintained cleanliness and organization of cashier area to enhance workflow efficiency.
- Monitored inventory levels at register, alerting management of stock needs proactively.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Education
Associate of Applied Science - Marketing
Nassau Community College
Garden City, NY05-2024
Bachelor of Science - International Business
University of Valparaiso
Vina Del Mar, Chile12-2019
High School Diploma -
Malverne Senior High School
Malverne, NY06-2016
Skills
- Executive and Administrative support
- Office management
- Schedule & calendar planning
- File organization
- Staff management
- Invoice processing
- Business administration
- Spreadsheet tracking
- Performance improvement
- Microsoft office
- Reliable and responsible
- Problem-solving
- Honest and dependable
- Critical and Analytical thinking
- Policy enforcement
- Quality control
- Document handling
- Email management
- Customer service
Accomplishments
- Planned corporate meetings, lunches and special events for everyone in the office.
- Resolved product issue through consumer testing.
- Achieved my college degree through effectively helping with the company that saw my potential on my second year of college.
- Documented and resolved an operational issue which led to an useful outcome in where the same amount of people, or less, are strategic distributed in order to obtain better and faster results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 -12 staff members.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Documenting and sharing travel experiences
- Avid Reader
- Enjoy participating in outdoor activities for overall physical and mental well-being
- Food Tourism
- Enjoy hobbies that combine physical activity with outdoor exploration
- Strategy Games
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Volunteering
- Backpacking and Hiking
- Gym Workouts
- Music
- Outdoor Recreation
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Camping
- Historical Exploration
- Playing Sports
- Video Gaming
- Mindfulness Practices
- Swimming
- Drawing and Painting
- Adventure Travel
- Road Trips
Timeline
Executive Assistant
South Pacific
11.2025 - 05.2026
Restaurant Waiter
Maggiano's Little Italy
08.2023 - 05.2026
Carryout
Maggiano's Little Italy
08.2023 - 05.2026
Crew Member / Lead Barista
Dunkin' Donuts
09.2021 - 08.2023
Cashier Supervisor
Tyrone 32 LLC
04.2021 - 08.2021
Junior Assistant
Assex
03.2018 - 03.2021
Handyman Helper
South Pacific
06.2014 - 08.2016
Cashier / Restaurant Waiter
San Antonio's Restaurant & Bakery
02.2014 - 04.2016
Associate of Applied Science - Marketing
Nassau Community College
Bachelor of Science - International Business
University of Valparaiso
High School Diploma -
Malverne Senior High School