Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Nashae Bates

Alexandria,VA

Summary

Industrious Shift Leader fully invested in building strong, motivated team to consistently deliver high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Leader

Sweetgreen
Alexandria
12.2021 - Current
  • Responsibilities include opening and closing store while performing security and safety checks
  • Upholding the mission and values of the company
  • Supervise and delegate staff to ensure they are working efficiently, effectively and safely during shift,
  • Ensure the safety of food per FDA guidelines for customer consumption
  • Mediating customer conflicts, and counting cash drawer before/after shifts.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.

Restaurant Waiter

Hornblower - City Cruises
Washington, DC
08.2023 - 11.2023
  • Greeted customers, provided menus and answered questions about menu items.
  • Provided customer service to ensure satisfaction throughout their dining experience.
  • Served food and drinks to customers in a timely manner.
  • Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
  • Restocked supplies of condiments, beverages and other items as needed.
  • Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.

Sales Associate

Bed Bath & Beyond
Alexandria
11.2020 - 03.2021
  • Maintained and organized sales floor
  • Provided great customer service to enhance the customers experience
  • Worked thoroughly with the team to ensure that all online orders are packaged and shipped correctly and in a timely manner
  • Assisted customers in signing up for registries for weddings, new homes and baby showers
  • Provided assistance with locating, retrieving and delivering the quickest experience for customers shopping curbside pickup.

Visual Merchandiser

H&M
Springfield
02.2018 - 11.2019
  • Followed commercial guidelines in regards to garment presentation in windows and in store to drive sales
  • Guided and developed commercial talent in store by coaching and training
  • Planned workload ahead of time using a 4 week planner to ensure guidelines and procedures followed
  • Promoted a positive work environment by following values.

Education

Associates of Science Degree - Social Sciences

Northern Virginia Community College
05.2018

High School Diploma -

T.C Williams
05.2015

Artistic Event -

Spitbox 2016

Skills

  • Word processing and spreadsheet creation
  • Peer oriented with strength in communication
  • Able to respond well to time constraints
  • Demonstrated leadership skills
  • Ability to train and coach peers
  • Knowledge in mediation and conflict resolution

Certification

Enrolled in food safety course for Servsafe certification

Languages

currently in the process of learning spanish

Affiliations

  • Jeweler/ Business Owner
  • Community Mentor/Advisor
  • Proficient in Creative Writing

Timeline

Restaurant Waiter

Hornblower - City Cruises
08.2023 - 11.2023

Shift Leader

Sweetgreen
12.2021 - Current

Sales Associate

Bed Bath & Beyond
11.2020 - 03.2021

Visual Merchandiser

H&M
02.2018 - 11.2019

Associates of Science Degree - Social Sciences

Northern Virginia Community College

High School Diploma -

T.C Williams

Artistic Event -

Spitbox 2016

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Nashae Bates