Accomplished leader known for effective team coaching and operational oversight. Proficient in financial analysis and customer service, dedicated to enhancing performance and achieving strategic business goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Manager
85c Bakery Cafe
Overland Park
05.2025 - 11.2025
Supervised daily operations to ensure efficient workflow and high customer satisfaction.
Trained staff on food safety standards and proper handling procedures.
Coordinated inventory management, ensuring stock levels met demand.
Assisted in scheduling staff shifts, maximizing coverage during peak hours.
Oversaw cleanliness and organization of the cafe environment for patrons' comfort.
Monitored staff performance, providing feedback to enhance individual effectiveness.
Coached, mentored and trained team members in order to improve their job performance.
Led a team of 30 employees, ensuring high productivity and excellent customer service.
Financial Services Consultant
VisionGuard LLC
Atlanta
01.2022 - 12.2022
Analyzed client financial needs and provided tailored service recommendations.
Developed presentations for client meetings and consultations to effectively communicate tailored financial strategies.
Informed clients about financial products and services at VisionGuard LLC, enhancing their understanding and decision-making.
Assisted clients in developing strategic plans to meet long-term financial goals such as retirement or college savings plans.
Advised clients on retirement planning, estate planning, asset management, insurance, and tax preparation to facilitate comprehensive financial solutions.
Tax Specialist
General Department of Taxation, Mongolia
Ulaanbaatar
09.2006 - 12.2017
Guided clients through tax obligations and filing processes, enhancing their compliance and understanding.
Prepared detailed tax returns for individuals and businesses in Mongolia.
Analyzed financial documents to uncover potential deductions and credits, maximizing clients' tax benefits.
Provided training sessions for junior staff on tax procedures and software usage.
Informed taxpayers on various tax issues, including filing status and eligibility for credits or deductions, increasing their awareness and compliance.
Developed job descriptions and specifications for open positions.
Organized recruitment events and job fairs to attract potential hires.
Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
Explained job duties, compensation and benefits to potential candidates.
Founder and Managing Director
Spoon - German Restaurant
Ulaanbaatar
08.2004 - 06.2008
Managed daily restaurant operations and staff scheduling for efficient service.
Developed menus featuring traditional German cuisine to attract diverse customers.
Oversaw inventory management, ensuring proper stock levels of ingredients and supplies.
Trained staff on customer service standards and food preparation techniques.
Implemented health and safety protocols to maintain a clean dining environment.
Coordinated marketing campaigns through social media and local events to enhance brand visibility.
Managed cash flow by setting budgets for labor and food costs, ensuring timely payments and monitoring accounts receivable and payable.
Established operational procedures to streamline restaurant functionality.
Operations Manager
BrauHaus German Restaurant
Ulaanbaatar
05.2000 - 06.2004
Managed daily operations to enhance restaurant service flow and elevate customer satisfaction.
Supervised staff scheduling to maximize workforce availability during peak hours.
Facilitated communication between kitchen and front-of-house teams to ensure timely service delivery.
Implemented training programs for new employees on service standards and procedures.
Coordinated inventory management to maintain stock levels and reduce waste.
Education
MBA - Business Administration
Park University
Kansas City, MO
12-2021
Master of Public Administration - Public Administration
National Academy of Governance, Mongolia
Ulaanbaatar, Mongolia
05-2014
Bachelor of Accounting - Business Administration
University of Finance And Economics
Ulaanbaatar, Mongolia
06-2005
Bachelor of Arts - Journalism And Mass Communication
National University Of Mongolia
Ulaanbaatar, Mongolia
06-2001
Skills
Staff supervision
Budget management
Inventory management
Operational efficiency
Performance metrics
Customer service
Languages
English
Full Professional
French
Limited
Russian
Professional
Certification
Tax Compliance by Design: Adopting a Systems Approach, OECD, Hungary 2016
Transfer Pricing Workshop-Business Restructuring and Intangibles, OECD, South Korea, 2014
Certified Hospitality Trainer (CHT), German, 2003
Affiliations
President, Rotaract Club of Tuul, Mongolia (District 3450) | 2008 – 2009
Active Member, Uulchin Mongol Hiking Club (2011 – Present)
Project Manager | "The Little Heart" Humanitarian Project | 2008
Project Manager | "Let’s Plant 1 Million Trees with Seeds" | 2012
Volunteer, Scholastic Book Fairs (2021 – 2025)
Field Trip Coordinator & Chaperone | Blue Valley School District | 2021 – 2025
5-Time Annual Checkers Champion | General Department of Taxation, Mongolia | 2008 – 2015
Timeline
Manager
85c Bakery Cafe
05.2025 - 11.2025
Financial Services Consultant
VisionGuard LLC
01.2022 - 12.2022
Tax Specialist
General Department of Taxation, Mongolia
09.2006 - 12.2017
Founder and Managing Director
Spoon - German Restaurant
08.2004 - 06.2008
Operations Manager
BrauHaus German Restaurant
05.2000 - 06.2004
MBA - Business Administration
Park University
Master of Public Administration - Public Administration
National Academy of Governance, Mongolia
Bachelor of Accounting - Business Administration
University of Finance And Economics
Bachelor of Arts - Journalism And Mass Communication